path of documents can't be found

[Andrea0]

All the history for each contact is linked to an external hard disc or
harddrive holding all my data. When I change the path of this external
documents, bcm won't find them any more. Do I have to change the links of
thousands of documents or is there a better way?

Using an external hard disc or harddrive and linking them with bcm contacts:
will there be further problems?

Thanks a lot.

Andrea

 

[Kalim]

Because BCM doesn't actually store the document, it only links to the
document's location. Therefore, ff you change the file path of the document's
location, it breaks the link in BCM. The only way I have found to "relink"
documents with changed file paths is to recreate a new history item and point
it to the new location.

The other thing to remember is, if other users do not have access to the
document location, they will not be able to open the history item. I have
worked around this by storing all documents on a shared drive that all users
have access to. If you are keeping your docs on an external hard drive, no
body else will be able to pull those documents from the history link without
being attached to that external hard drive.

Kalim

 

[Andrea0]

Hi Kalim,

thanks a lot for your answer.

The only way I have found to "relink"
documents with changed file paths is to recreate a new history item and
point
it to the new location.

that means to do this with each of thousands of documents!?


Do you have any idea, of how big the capacity of bcm is? I've heard of just
2 GB? I have about 7000 adresses and about 20 documents each, so round about
140.000 documents to be linked plus all the e-mails. Is this too much for
bcm?

When I open an adress in bcm, it takes about 3 seconds, even I acutally have
only some view test adresses without linked dokuments.

Thanks again.

Andrea