Path to document cant´t be found when opening .doc from webfolder (w2k3 TS server)

[Guest]

Hi!

We have encountered a problem when trying to open word-documents from a
webfolder in Internet Explorer in a Windows 2003 server TS-enviroment.

Word gives four messages saying it can´t find the document with the path
cut in four sections:

Cant find the file...
(C:\Documents and settings\Username\Local)
[OK]

Wrong document name or path...
(Settings\Temporary)
[OK]

Cant find the file...
(Internet)
[OK]

Wrong document name or path...
(Files\Content.MSO\f4bc3.doc)
[OK]

After rigourus testing we think that the problem is related to Word. The
path seems to be cut when ever a blank space occurs.
If we open other documents from this location, .xls .pdf etc we don´t
encounter any problems.

Does anyone know what this might be related to? Could there be some kind of
policy setting that prevents word from reading document paths with blanks in
the folder names?

Enviroment:

Windows 2003 Terminal Server
Office XP SP3

We really need to get this working as soon as possible. Any ideas are
appreciated.



Regards
Marcus Torstensson

 

[Jeff Qiu [MSFT]]

Hi Marcus,

Thanks for posting here.

Can you let us know the following more details?

1. If you do not access it from a Terminal session, will the problem occur?
2. If you doesn't open it from a web folder in IE but from a common file
share, will the problem occur?
3. If the file is not put in a user's profile but any other folder with
blank name in path, will the problem occur?

At the same time, we will try to do some further test to reproduce this
issue.

If possible, please let us know the exact steps you have tested to
reproduce this issue.

Best Regards,

Jeff Qiu
Microsoft Online Partner Support
MCSE 2k/2k3, MCSA 2k/2k3, MCDBA
Get Secure! - www.microsoft.com/security

=====================================================
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that others may learn and benefit from your issue.
=====================================================
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--------------------

 

[Beth Melton]

This is typically caused by an error in the file association.
Specifically the file name is not represented correctly and it is
breaking on the spaces.

To recreate the file associations go to Start/Run and run:

winword /r

Note the space before the forward slash.

--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

 

[Guest]

Thanks for your ideas, we will try this as soon as possible and get back
with the results.

Regards
Marcus Torstensson

 

[Guest]

Hi!

Here are the answers to Your questions:

1. The problem does not occur if the user doesn´t log on in a Terminal
session.
2. The problem doesn´t occur if the user open document from common file
share.
3. The problem doesn´t occur although we put a word document in a file share
with blanks in the folder paths.

Actually we use GPOs that apply at computer and user level. If we disable
the computer policy, clear the locally cached user profile and log on, the
problem doesn´t occur anymore. This policy contains modified settings from a
GPO-template downloaded from Microsoft, Highly Managed Computer...
something.

What kind of computer GPO-settings could cause this behaviour?

Regards
Marcus Torstensson

Hi Marcus,

Thanks for posting here.

Can you let us know the following more details?

1. If you do not access it from a Terminal session, will the problem
occur?
2. If you doesn't open it from a web folder in IE but from a common file
share, will the problem occur?
3. If the file is not put in a user's profile but any other folder with
blank name in path, will the problem occur?

At the same time, we will try to do some further test to reproduce this
issue.

If possible, please let us know the exact steps you have tested to
reproduce this issue.

Best Regards,

Jeff Qiu
Microsoft Online Partner Support
MCSE 2k/2k3, MCSA 2k/2k3, MCDBA
Get Secure! - www.microsoft.com/security

=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no
rights.


--------------------

From: <[email protected]>
Subject: Path to document cant´t be found when opening .doc from webfolder (w2k3 TS server)
Date: Mon, 6 Dec 2004 09:47:41 +0100
microsoft.public.office.misc

Hi!

We have encountered a problem when trying to open word-documents from a
webfolder in Internet Explorer in a Windows 2003 server TS-enviroment.

Word gives four messages saying it can´t find the document with the path
cut in four sections:

Cant find the file...
(C:\Documents and settings\Username\Local)
[OK]

Wrong document name or path...
(Settings\Temporary)
[OK]

Cant find the file...
(Internet)
[OK]

Wrong document name or path...
(Files\Content.MSO\f4bc3.doc)
[OK]

After rigourus testing we think that the problem is related to Word. The
path seems to be cut when ever a blank space occurs.
If we open other documents from this location, .xls .pdf etc we don´t
encounter any problems.

Does anyone know what this might be related to? Could there be some kind of
policy setting that prevents word from reading document paths with blanks in
the folder names?

Enviroment:

Windows 2003 Terminal Server
Office XP SP3

We really need to get this working as soon as possible. Any ideas are
appreciated.



Regards
Marcus Torstensson

 

[Guest]

Hi and thanks for the tip!

We tried to run winword /r but it didn´t help in this case. (Because of a
policy that restricts the user from running programs from RUN we executed
this from a domain admin profile on the Terminal Server.)

Regards
Marcus Torstensson

This is typically caused by an error in the file association. Specifically
the file name is not represented correctly and it is breaking on the
spaces.

To recreate the file associations go to Start/Run and run:

winword /r

Note the space before the forward slash.

--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

Hi!

We have encountered a problem when trying to open word-documents from a
webfolder in Internet Explorer in a Windows 2003 server TS-enviroment.

Word gives four messages saying it can´t find the document with the path
cut in four sections:

Cant find the file...
(C:\Documents and settings\Username\Local)
[OK]

Wrong document name or path...
(Settings\Temporary)
[OK]

Cant find the file...
(Internet)
[OK]

Wrong document name or path...
(Files\Content.MSO\f4bc3.doc)
[OK]

After rigourus testing we think that the problem is related to Word. The
path seems to be cut when ever a blank space occurs.
If we open other documents from this location, .xls .pdf etc we don´t
encounter any problems.

Does anyone know what this might be related to? Could there be some kind
of policy setting that prevents word from reading document paths with
blanks in the folder names?

Enviroment:

Windows 2003 Terminal Server
Office XP SP3

We really need to get this working as soon as possible. Any ideas are
appreciated.



Regards
Marcus Torstensson

 

[Beth Melton]

Since the error you describe is causes by an error in the file
association, more than likely it's missing the quotes around %1 so I
don't think executing it from a domain profile will fixed the issue.

If you can't use the Run command then create a shortcut to Winword.exe
and add the /r switch at the end. The target would look something
like:

"C:\Program Files\Microsoft\Microsoft Office\Winword.exe" /r
--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

Hi and thanks for the tip!

We tried to run winword /r but it didn´t help in this case. (Because
of a policy that restricts the user from running programs from RUN
we executed this from a domain admin profile on the Terminal
Server.)

Regards
Marcus Torstensson

This is typically caused by an error in the file association.
Specifically the file name is not represented correctly and it is
breaking on the spaces.

To recreate the file associations go to Start/Run and run:

winword /r

Note the space before the forward slash.

--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

Hi!

We have encountered a problem when trying to open word-documents
from a
webfolder in Internet Explorer in a Windows 2003 server
TS-enviroment.

Word gives four messages saying it can´t find the document with
the path
cut in four sections:

Cant find the file...
(C:\Documents and settings\Username\Local)
[OK]

Wrong document name or path...
(Settings\Temporary)
[OK]

Cant find the file...
(Internet)
[OK]

Wrong document name or path...
(Files\Content.MSO\f4bc3.doc)
[OK]

After rigourus testing we think that the problem is related to
Word. The path seems to be cut when ever a blank space occurs.
If we open other documents from this location, .xls .pdf etc we
don´t encounter any problems.

Does anyone know what this might be related to? Could there be
some kind of policy setting that prevents word from reading
document paths with blanks in the folder names?

Enviroment:

Windows 2003 Terminal Server
Office XP SP3

We really need to get this working as soon as possible. Any ideas
are appreciated.



Regards
Marcus Torstensson

 

[Guest]

Hi again!

I´ve tried the winword /r, but without success. Also verified the %1
DDE-parameter under file associations, and it has quotes around "%1" for the
..doc extension.

The problem with word only seems to appear when opening a word-document from
just a webfolder (single explorer window). If we open a .doc from a linked
html-document in the webportal there is no problem. (this document is first
cached locally in temporary internet files before word opens it)

Any new ideas?

/marcus

Since the error you describe is causes by an error in the file
association, more than likely it's missing the quotes around %1 so I don't
think executing it from a domain profile will fixed the issue.

If you can't use the Run command then create a shortcut to Winword.exe and
add the /r switch at the end. The target would look something like:

"C:\Program Files\Microsoft\Microsoft Office\Winword.exe" /r
--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

Hi and thanks for the tip!

We tried to run winword /r but it didn´t help in this case. (Because of a
policy that restricts the user from running programs from RUN we executed
this from a domain admin profile on the Terminal Server.)

Regards
Marcus Torstensson

This is typically caused by an error in the file association.
Specifically the file name is not represented correctly and it is
breaking on the spaces.

To recreate the file associations go to Start/Run and run:

winword /r

Note the space before the forward slash.

--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/


Hi!

We have encountered a problem when trying to open word-documents from a
webfolder in Internet Explorer in a Windows 2003 server TS-enviroment.

Word gives four messages saying it can´t find the document with the
path
cut in four sections:

Cant find the file...
(C:\Documents and settings\Username\Local)
[OK]

Wrong document name or path...
(Settings\Temporary)
[OK]

Cant find the file...
(Internet)
[OK]

Wrong document name or path...
(Files\Content.MSO\f4bc3.doc)
[OK]

After rigourus testing we think that the problem is related to Word.
The path seems to be cut when ever a blank space occurs.
If we open other documents from this location, .xls .pdf etc we don´t
encounter any problems.

Does anyone know what this might be related to? Could there be some
kind of policy setting that prevents word from reading document paths
with blanks in the folder names?

Enviroment:

Windows 2003 Terminal Server
Office XP SP3

We really need to get this working as soon as possible. Any ideas are
appreciated.



Regards
Marcus Torstensson

 

[Guest]

New info regarding this problem:

The problem seems to be the path to Temporary Internet Files.
If I change the path to H:\Temp\Temporary Internet Files (for the current
profile) the .doc can be opened.

If the path to the folder "Temporary Internet Files" contains any blanks
(spaces) the problem occurs! (only for word-documents opened from a
webfolder though)

Any ideas how to handle this?
Bug fix, regvalue, policy setting etc?

Regards
Marcus Torstensson

 

[Jacky Gu [MSFT]]

Hi,

You can follow these steps to have a try:

1. Click Start-->Run
2. Type "Winword /r" and Click OK

After the installation has finished, will the problem occur?

Jacky Gu

Microsoft Online Partner Support

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=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| From: <[email protected]>
| References: <#[email protected]>
| Subject: Re: Path to document cant´t be found when opening .doc from
webfolder (w2k3 TS server)
| Date: Fri, 10 Dec 2004 11:53:37 +0100
| Lines: 74
| X-Priority: 3
| X-MSMail-Priority: Normal
| X-Newsreader: Microsoft Outlook Express 6.00.2900.2180
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180
| X-RFC2646: Format=Flowed; Response
| Message-ID: <[email protected]>
| Newsgroups: microsoft.public.office.misc
| NNTP-Posting-Host: 138.6.11.27
| Path:
cpmsftngxa10.phx.gbl!TK2MSFTFEED02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP09
..phx.gbl
| Xref: cpmsftngxa10.phx.gbl microsoft.public.office.misc:164894
| X-Tomcat-NG: microsoft.public.office.misc
|
| New info regarding this problem:
|
| The problem seems to be the path to Temporary Internet Files.
| If I change the path to H:\Temp\Temporary Internet Files (for the current
| profile) the .doc can be opened.
|
| If the path to the folder "Temporary Internet Files" contains any blanks
| (spaces) the problem occurs! (only for word-documents opened from a
| webfolder though)
|
| Any ideas how to handle this?
| Bug fix, regvalue, policy setting etc?
|
| Regards
| Marcus Torstensson
|
|
| | > Hi!
| >
| > We have encountered a problem when trying to open word-documents from a
| > webfolder in Internet Explorer in a Windows 2003 server TS-enviroment.
| >
| > Word gives four messages saying it can´t find the document with the path
| > cut in four sections:
| >
| > Cant find the file...
| > (C:\Documents and settings\Username\Local)
| > [OK]
| >
| > Wrong document name or path...
| > (Settings\Temporary)
| > [OK]
| >
| > Cant find the file...
| > (Internet)
| > [OK]
| >
| > Wrong document name or path...
| > (Files\Content.MSO\f4bc3.doc)
| > [OK]
| >
| > After rigourus testing we think that the problem is related to Word.
The
| > path seems to be cut when ever a blank space occurs.
| > If we open other documents from this location, .xls .pdf etc we don´t
| > encounter any problems.
| >
| > Does anyone know what this might be related to? Could there be some
kind
| > of policy setting that prevents word from reading document paths with
| > blanks in the folder names?
| >
| > Enviroment:
| >
| > Windows 2003 Terminal Server
| > Office XP SP3
| >
| > We really need to get this working as soon as possible. Any ideas are
| > appreciated.
| >
| >
| >
| > Regards
| > Marcus Torstensson
| >
| >
| >
| >
| >
| >
| >
| >
|
|
|