PC crashing to blue screens

[JanetH]

I bought a new Vista laptop. Worked fine until I downloaded Visio 2007.
Crashed three times in one day. Figuring it was something wrong with my new
Dell, I replaced it. I downloaded Visio to the replacement computer last
night. This morning the PC crashed to a blue screen. The message on the
blue screen says something about a "bad pool..something". I can't remember
exactly. Please help! I use Visio all the time for my work.

 

[Mark Nelson [MS]]

There have been a number of reports of Visio crashing on Vista. A bad
Bluetooth driver has been one cause. See if this article helps:
http://support.microsoft.com/kb/937997

--
Mark Nelson
Office Graphics - Visio
Microsoft Corporation

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