PC freezes when I open a file

M

Mike Row Soft

I have a four-page document with a lot of URLs. Whenever I open it, my mouse
cannot click anything for about two minutes, and the document itself remains
frozen for five minutes.
 
T

Terry Farrell

If it is only that one document, it suggests that it is partially corrupt.
Not knowing which version of Word or OS you are using makes it difficult to
give you options to sort it out, but try the Open and Repair function first.
 
M

Mike Row Soft

Word 2003

Terry Farrell said:
If it is only that one document, it suggests that it is partially corrupt.
Not knowing which version of Word or OS you are using makes it difficult to
give you options to sort it out, but try the Open and Repair function first.

--
Terry Farrell - MSWord MVP



.
 
T

Terry Farrell

Mike

Try Open & Repair in w2003.

If that fails, get the document opened and SaveAs choosing html format.
Close it, reopen it and SaveAs back as a Word document.

Terry
 
M

Mike Row Soft

I used Detect and Repair. Now, Office is completely destroyed. When I try
to launch an Excel spreadsheet from an Outlook email, it goes into a
nonsensical Intstaller window, looks for an .msi file that cannot be found,
then crashes.

I tried the other idea and now the document is frozen even longer.

Result: document still freezes PC, now Excel malfunctioning badly.

I tried the Installer Cleanup, that had zero effect.
 
T

Terry Farrell

Who said anything about Detect and Repair? I wrote OPEN AND REPAIR - a
document level function.

I suggest that you log in as Administrator and reinstall Office.

Terry
 
S

Suzanne S. Barnhill

Select a file. Click the arrow beside the Open button and choose Open and
Repair.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org
 
T

Terry Farrell

When you use File, Open (Ctrl+O) in Word, at the bottom right of the File
Open dialog, the OPEN button has a little arrow attached to its side and
clicking this will expose the Open and Repair option. If you don't have it,
you don't have Word 2003.

Terry
 
S

Suzanne S. Barnhill

From the description, though, of his options being Word, WordPad, and
(Internet) Explorer, it sounds very much as if he's trying to open the
document from My Computer or the Documents MRU list and is right-clicking on
the filename.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org
 

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