PC restarting when printing from MS Word; Visio picture inserted.

[Marcus]

Hi,

I have a user who is trying to print a MS Word document of about 19 pages.
With one of the pages he has inserted a Visio picture. When he tries to print
it restarts his PC & it only prints the first few pages. Other word docs
print ok.

He's copied & pasted the document into a new one & tried renaming it too
without any success.

I'm about to get him to try to save it as a PDF document before printing it.

Does anyone out there have any other suggestions?

Thanks,

PS

 

[Marcus]

Hi,

I have a user who is trying to print a MS Word document of about 19 pages.
With one of the pages he has inserted a Visio picture. When he tries to print
it restarts his PC & it only prints the first few pages. Other word docs
print ok.

He's copied & pasted the document into a new one & tried renaming it too
without any success.

I'm about to get him to try to save it as a PDF document before printing it.

Does anyone out there have any other suggestions?

Thanks,

PS

Disregard the above; the user called me back even after I'd suggested to him
to print to another printer to check & he tested it out after I'd spoken with
him. The printer he was printing to was a HP 4200 Laserjet.

 

[Shauna Kelly]

Hi Marcus

There seem to be problems pasting Visio diagrams into Word documents,
and I don't really know the full details. My observations are that,
almost no matter what you do, you end up with huge file sizes for the
Word documents.

Try pasting as a picture. That is, in Visio, do Edit > Copy. In Word, do
Edit > Paste Special and paste as a picture. It won't then be editable
from within Word, but it might reduce file size and get around the Visio
problem.

Hope this helps.

Shauna Kelly. Microsoft MVP.
http://www.shaunakelly.com/word

 

[JoAnn Paules]

"Huge" doesn't even begin to describe it. I worked on a document last year
that would just cause Word to hang up several times a day. I don't remember
what I finally did to get those Visio files into Word but I remember I had a
heckuva time. To make matters worse, they were about 17" x 22" and needed to
fit on 8½" x 11", less margins, etc. ARGH!

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

 

[Shauna Kelly]

Your point about the "working size" is well-made. Rule 1 for me when
creating Visio diagrams, Excel charts, Excel workbooks and anything else
that is going to have to get printed is to start off working at 100% of
final size. To do otherwise, to just assume that you can shrink it down
to something legible when you're finished, is to delude yourself.

Shauna

Shauna Kelly. Microsoft MVP.
http://www.shaunakelly.com/word

"Huge" doesn't even begin to describe it. I worked on a document last
year that would just cause Word to hang up several times a day. I
don't remember what I finally did to get those Visio files into Word
but I remember I had a heckuva time. To make matters worse, they were
about 17" x 22" and needed to fit on 8½" x 11", less margins, etc.
ARGH!

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

Hi Marcus

There seem to be problems pasting Visio diagrams into Word documents,
and I don't really know the full details. My observations are that,
almost no matter what you do, you end up with huge file sizes for the
Word documents.

Try pasting as a picture. That is, in Visio, do Edit > Copy. In Word,
do Edit > Paste Special and paste as a picture. It won't then be
editable from within Word, but it might reduce file size and get
around the Visio problem.

Hope this helps.

Shauna Kelly. Microsoft MVP.
http://www.shaunakelly.com/word