PDF file with 'inked' notes and highlighting won't email

[Allison]

I printed a PDF file to One Note with no problem. Then I took notes and
highlighted on that document using One Note. I sent it to Outlook 2003 (SP2
and SP1 installed) to send to someone. What the recepient actually received
was the original document, and then at the end, my notes and highlights.

Any idea what's going on? I also noticed that Norton AntiVirus took FOREVER
to scan the outgoing message - it slowed my very powerful computer to a crawl.

Thanks for your ideas.

 

[Patrick Schmid]

Hi Allison,

Not sure what's going on. Which version of OneNote did you use?
By the way, you can disable the outgoing & incoming email virus scan. As
long as Norton's usual auto protect scanner is running, the additional
scanning of in- & outgoing emails is just a waste of computer resources.

Patrick Schmid

 

[Allison]

Hi Patrick,

I'm using One Note 2003 with SP2 installed. And thanks for the tip about
Norton. It's frustratingly slow and uses up a lot of resources.

Any ideas why all my notes ended up at the bottom of the document (therefore
not making any sense?).

Thanks!
Allison

 

[Patrick Schmid]

Hi Allison,

I think you stumbled across one of ON 2003's problems. The idea is that
ON decides whether to send notes as an image (the entire page) or as
pieces in HTML. In your case, it decided to send it as HTML pieces. My
thinking is that it either didn't correctly write the information that
the notes should be on top of the printout to the HTML or that the
recipient's email program didn't interpret the commands correctly.
AFAIK, there isn't much you can do about it.
Microsoft did work on this feature a lot with OneNote 2007 so that the
problems you experienced wouldn't happen again. Also in 2007, you can
save a notes page as PDF.
I don't know what you can do in 2003 to email notes pages in a more
coherent condition. If you have Adobe Acrobat Pro 6/7 (not the reader)
or any other PDF writer (there are free ones), then you could simply
print the document to Acrobat/PDF writer and send that file.

Patrick Schmid