Hi,
Thanks for the confirmation that you have downloaded the msicuu2.exe from
the utility description link. Maybe the original link was wrapped when
posting here.
The whole download URL should be:
<
http://download.microsoft.com/download/E/9/D/E9D80355-7AB4-45B8-80E8-983A48
D5E1BD/msicuu2.exe>
If you have any other questions or concerns, please do not hesitate to
contact me. It is always my pleasure to be of assistance.
Have a nice day!
Best regards,
Emily Lin
Microsoft Online Partner Support
Get Secure! -
www.microsoft.com/security
======================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from this issue.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
======================================================
--------------------
| Thread-Topic: Personal folder backup
| thread-index: AcfwsN0XXTfRx2BgQ6esgMkLwamPSQ==
| X-WBNR-Posting-Host: 207.46.19.197
| From: =?Utf-8?B?a2hvc3BpY2U=?= <
[email protected]>
| References: <
[email protected]>
<
[email protected]>
<
[email protected]>
<
[email protected]>
<
[email protected]>
<
[email protected]>
<
[email protected]>
<
[email protected]>
| Subject: RE: Personal folder backup
| Date: Thu, 6 Sep 2007 11:08:01 -0700
| Lines: 306
| Message-ID: <
[email protected]>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2826
| Newsgroups: microsoft.public.outlook.general
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.outlook.general:70438
| NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| X-Tomcat-NG: microsoft.public.outlook.general
|
| The link you had listed did not work so I never got to the download part.
I
| was just letting you know fyi. The description link works and I was able
to
| download it from there.
|
| "Emily Lin [MSFT]" wrote:
|
| > Hi,
| >
| > When you go to the link "Windows installer cleanup utility", it should
| > prompt you to Save or Open the file msicuu2.exe. I am not sure why you
| > cannot download it. Are you able to download other files from internet?
| > Please check security setting on your web browser.
| >
| > If you still cannot download it and really want to get it, please let
me
| > know your email address. I will download it and send it as an
attachment to
| > you. Thanks.
| >
| > Following is a KB article to introduce this utility.
| >
| > 290301 Description of the Windows Installer CleanUp Utility
| >
http://support.microsoft.com/default.aspx?scid=kb;EN-US;290301
| >
| > If anything is unclear or if you have any other concerns, please don't
| > hesitate to contact me.
| >
| > Sincerely,
| >
| > Emily Lin,
| > Microsoft Online Partner Support
| >
| > Get Secure! -
www.microsoft.com/security
| > ======================================================
| > When responding to posts, please "Reply to Group" via your newsreader
| > so that others may learn and benefit from this issue.
| > ======================================================
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| > ======================================================
| >
| >
| >
| >
| >
| >
| > --------------------
| > | Thread-Topic: Personal folder backup
| > | thread-index: Acfv2XYPZ/nAid09RzOx9RFaOeLuYQ==
| > | X-WBNR-Posting-Host: 207.46.19.168
| > | From: =?Utf-8?B?a2hvc3BpY2U=?= <
[email protected]>
| > | References: <
[email protected]>
| > <
[email protected]>
| > <
[email protected]>
| > <
[email protected]>
| > <
[email protected]>
| > <
[email protected]>
| > | Subject: RE: Personal folder backup
| > | Date: Wed, 5 Sep 2007 09:26:07 -0700
| > | Lines: 240
| > | Message-ID: <
[email protected]>
| > | MIME-Version: 1.0
| > | Content-Type: text/plain;
| > | charset="Utf-8"
| > | Content-Transfer-Encoding: 7bit
| > | X-Newsreader: Microsoft CDO for Windows 2000
| > | Content-Class: urn:content-classes:message
| > | Importance: normal
| > | Priority: normal
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2826
| > | Newsgroups: microsoft.public.outlook.general
| > | Path: TK2MSFTNGHUB02.phx.gbl
| > | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.outlook.general:70137
| > | NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| > | X-Tomcat-NG: microsoft.public.outlook.general
| > |
| > | Thank you, by the way I could not get the link "Windows Installer
Cleanup
| > | Utility" to work. Do you have any ideas why?
| > |
| > | "Emily Lin [MSFT]" wrote:
| > |
| > | > Hi,
| > | >
| > | > I am glad to hear that the personal folder backup tool is working
fine
| > now.
| > | > If you have any other questions or concerns, please do not hesitate
to
| > | > contact me.
| > | >
| > | > Have a nice day!
| > | >
| > | > Best regards,
| > | >
| > | > Emily Lin
| > | > Microsoft Online Partner Support
| > | > ======================================================
| > | > When responding to posts, please "Reply to Group" via your
newsreader
| > so
| > | > that others may learn and benefit from this issue.
| > | > ======================================================
| > | > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| > | > ======================================================
| > | >
| > | >
| > | >
| > | >
| > | >
| > | >
| > | >
| > | >
| > | > --------------------
| > | > | Thread-Topic: Personal folder backup
| > | > | thread-index: AcfvGcoCwL8pDtuZSqaDdfKsohPw8A==
| > | > | X-WBNR-Posting-Host: 207.46.193.207
| > | > | From: =?Utf-8?B?a2hvc3BpY2U=?= <
[email protected]>
| > | > | References: <
[email protected]>
| > | > <
[email protected]>
| > | > <
[email protected]>
| > | > <
[email protected]>
| > | > | Subject: RE: Personal folder backup
| > | > | Date: Tue, 4 Sep 2007 10:34:04 -0700
| > | > | Lines: 163
| > | > | Message-ID: <
[email protected]>
| > | > | MIME-Version: 1.0
| > | > | Content-Type: text/plain;
| > | > | charset="Utf-8"
| > | > | Content-Transfer-Encoding: 7bit
| > | > | X-Newsreader: Microsoft CDO for Windows 2000
| > | > | Content-Class: urn:content-classes:message
| > | > | Importance: normal
| > | > | Priority: normal
| > | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2826
| > | > | Newsgroups: microsoft.public.outlook.general
| > | > | Path: TK2MSFTNGHUB02.phx.gbl
| > | > | Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.outlook.general:69918
| > | > | NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| > | > | X-Tomcat-NG: microsoft.public.outlook.general
| > | > |
| > | > |
| > | > | I did what Milly said to do and it did not work. I had to make
the
| > user
| > | > an
| > | > | administrator to make it work. Backup seems to work fine now.
| > | > |
| > | > | "Emily Lin [MSFT]" wrote:
| > | > |
| > | > | > Hi,
| > | > | >
| > | > | > I am just writing to see if you have had the opportunity to try
the
| > | > | > troubleshooting steps. If you have any questions with the
previous
| > | > | > information I've provided, please don't hesitate to let me
know.
| > | > | >
| > | > | > I appreciate your time and look forward to hearing from you.
| > | > | >
| > | > | > Sincerely,
| > | > | >
| > | > | > Emily Lin,
| > | > | > Microsoft Online Partner Support
| > | > | >
| > | > | > Get Secure! -
www.microsoft.com/security
| > | > | >
| > | > | > ======================================================
| > | > | > When responding to posts, please "Reply to Group" via your
| > newsreader
| > | > | > so that others may learn and benefit from this issue.
| > | > | > ======================================================
| > | > | > This posting is provided "AS IS" with no warranties, and
confers no
| > | > rights.
| > | > | > ======================================================
| > | > | >
| > | > | >
| > | > | > --------------------
| > | > | > | X-Tomcat-ID: 75766067
| > | > | > | References:
<
[email protected]>
| > | > | > <
[email protected]>
| > | > | > | MIME-Version: 1.0
| > | > | > | Content-Type: text/plain
| > | > | > | Content-Transfer-Encoding: 7bit
| > | > | > | From: (e-mail address removed) (Emily Lin [MSFT])
| > | > | > | Organization: Microsoft
| > | > | > | Date: Fri, 31 Aug 2007 06:01:05 GMT
| > | > | > | Subject: RE: Personal folder backup
| > | > | > | X-Tomcat-NG: microsoft.public.outlook.general
| > | > | > | Message-ID: <
[email protected]>
| > | > | > | Newsgroups: microsoft.public.outlook.general
| > | > | > | Lines: 92
| > | > | > | Path: TK2MSFTNGHUB02.phx.gbl
| > | > | > | Xref: TK2MSFTNGHUB02.phx.gbl
| > microsoft.public.outlook.general:69139
| > | > | > | NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182
| > | > | > |
| > | > | > | Hi,
| > | > | > |
| > | > | > | Follow Milly's suggestion to use the MSI file to
remove/reinstall
| > the
| > | > | > | Personal folder backup tool. If it doesn't work, go to the
| > following
| > | > | > steps.
| > | > | > |
| > | > | > | Step 1: Login the previous user and uninstall the Personal
folder
| > | > backup
| > | > | > | tool. And then login the new user to install it again.
| > | > | > |
| > | > | > | Step 2: use Windows installer cleanup utility
| > | > | > | ------------------
| > | > | > | When you cannot uninstall something on the computer, we can
use
| > this
| > | > | > | utility to uninstall the program which was installed via
Windows
| > | > | > Installer.
| > | > | > |
| > | > | > | 1. Download and install the Windows Installer Cleanup Utility.
| > | > | > |
| > | > | >
| > | >
| >
http://download.microsoft.com/download/E/9/D/E9D80355-7AB4-45B8-80E8-983A48D
| > | > | > | 5E1BD/msicuu2.exe
| > | > | > |
| > | > | > | 2. After you install the Windows Installer CleanUp Utility,
click
| > | > Start
| > | > | > | menu-> All Programs-> Windows Install Clean Up.
| > | > | > | 3. Find the entry related to the Personal folder backup tool,
and
| > | > then
| > | > | > | click Remove. Quit the Utility.
| > | > | > | 4. Reinstall the Personal folder backup tool.
| > | > | > |
| > | > | > | What is the result?
| > | > | > |
| > | > | > | If anything is unclear or if you have any other concerns,
please
| > | > don't
| > | > | > | hesitate to contact me.
| > | > | > |
| > | > | > | Regards,
| > | > | > |
| > | > | > | Emily Lin
| > | > | > |
| > | > | > | Microsoft Online Partner Support
| > | > | > | Get Secure! -
www.microsoft.com/security
| > | > | > | ====================================================
| > | > | > | When responding to posts, please "Reply to Group" via your
| > newsreader
| > | > so
| > | > | > | that others may learn and benefit from your issue.
| > | > | > | ====================================================
| > | > | > | This posting is provided "AS IS" with no warranties, and
confers
| > no
| > | > | > rights.
| > | > | > |
| > | > | > |
| > | > | > | --------------------
| > | > | > | | Thread-Topic: Personal folder backup
| > | > | > | | thread-index: AcfrXfcJ99Rl3KeTR1+quHT10SOWHg==
| > | > | > | | X-WBNR-Posting-Host: 207.46.19.168
| > | > | > | | From: =?Utf-8?B?TWlsbHkgU3RhcGxlcyBbTVZQIC0gT3V0bG9va10=?=
| > | > | > | <
[email protected]>
| > | > | > | | References:
| > <
[email protected]>
| > | > | > | | Subject: RE: Personal folder backup
| > | > | > | | Date: Thu, 30 Aug 2007 16:32:01 -0700
| > | > | > | | Lines: 32
| > | > | > | | Message-ID:
<
[email protected]>
| > | > | > | | MIME-Version: 1.0
| > | > | > | | Content-Type: text/plain;
| > | > | > | | charset="Utf-8"
| > | > | > | | Content-Transfer-Encoding: 7bit
| > | > | > | | X-Newsreader: Microsoft CDO for Windows 2000
| > | > | > | | Content-Class: urn:content-classes:message
| > | > | > | | Importance: normal
| > | > | > | | Priority: normal
| > | > | > | | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2826
| > | > | > | | Newsgroups: microsoft.public.outlook.general
| > | > | > | | Path: TK2MSFTNGHUB02.phx.gbl
| > | > | > | | Xref: TK2MSFTNGHUB02.phx.gbl
| > microsoft.public.outlook.general:69071
| > | > | > | | NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| > | > | > | | X-Tomcat-NG: microsoft.public.outlook.general
| > | > | > | |
| > | > | > | | You need to download the pfbackup.exe and extract the files
| > using a
| > | > | > | product
| > | > | > | | such as WinZip - then run the .msi file. You can then
remove
| > the
| > | > file
| > | > | > | and
| > | > | > | | reinstall.
| > | > | > | |
| > | > | > | | --
| > | > | > | | Milly Staples [MVP - Outlook}
| > | > | > | | Please post all followup questions to the newsgroups only
to
| > keep
| > | > the
| > | > | > | | discussion intact.
| > | > | > | |
| > | > | > | |
| > | > | > | | "khospice" wrote:
| > | > | > | |
| > | > | > | | > When I swap a computer to a new user and try to install
| > Outlook
| > | > | > | Personal
| > | > | > | | > Folder backup tool I get the following message.
| > | > | > | | >
| > | > | > | | > "Setup has detect that you already have a version of
Personal
| > | > Folders
| > | > | > | Backup
| > | > | > | | > installed."
| > | > | > | | >
| > | > | > | | > When I reply "Yes" to uninstall I get a message "This
action
| > is
| > | > only
| > | > | > | valid
|