Personal folder "did not shut down properly"

C

cecilia.cormier

I frequently get an error message that my personal folder has not shut down
properly (?). Odd, since I did not open the folder in the first place.

Then I have to wait while Outlook searches and fixes the problem, which it
never does. Then it asks if I want to open Outloook in a 'safe mode'. What
the?

Since this has started, I also have trouble retrieving my messages and have
to reboot the whole system.
 
B

Brian Tillman [MVP - Outlook]

I frequently get an error message that my personal folder has not shut down
properly (?). Odd, since I did not open the folder in the first place.
Click to expand...

Yes you did, the last time you used Outlook.
Then I have to wait while Outlook searches and fixes the problem, which it
never does. Then it asks if I want to open Outloook in a 'safe mode'. What
the?

Since this has started, I also have trouble retrieving my messages and have
to reboot the whole system.
Click to expand...

Does the same thing happen in safe mode? Hold Ctrl while you start Outlook.
 

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