PFBackup will not re-install

[Alan Taylor]

Had PFBackup (for 2003) working but problem elsewhere caused it not to
function again after Office re-install. Tried to uninstall but now won't
re-install. Say's it must be uninstalled however it then says unable to
uninstall. Searched the registry and all Office 11 files and add-ins but
unable to either Force install "pfbackup" or remove thr entries not allowing
it. Please Help.

Thanks, Alan

 

[Milly Staples [MVP - Outlook]]

Check these articles to see what your problem may be:
http://support.microsoft.com/search/default.aspx?catalog=LCID=1033&query=pfbackup&x=14&y=15

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Alan Taylor asked:

| Had PFBackup (for 2003) working but problem elsewhere caused it not to
| function again after Office re-install. Tried to uninstall but now
| won't re-install. Say's it must be uninstalled however it then says
| unable to uninstall. Searched the registry and all Office 11 files
| and add-ins but unable to either Force install "pfbackup" or remove
| thr entries not allowing it. Please Help.
|
| Thanks, Alan

 

[wayfarrer]

This may be worth a try:

You cannot install the Personal Folders Backup add-in for Outlook 2000 or for
Outlook 2002
http://support.microsoft.com/?kbid=810932

 

[Alan Taylor]

The link to the registry string did it. It was a little different for 2003
but once I deleted it the pstbackup went back in perfectly. Thanks