Pfbacup Install Problem

[Dupio]

I am running Office 2002 Pro with Windows XP Pro. Before I had to
reformat my hard drive and reload every thing I use to run pfbackup to
back my Outlook files. I thought I re-installed pfbackup but could
not find it in the drop down menu where it used to be. I downloaded
the file from Microsoft and tried to install it. I got the error
message that said something like" Setup has detected that you already
have a version of Persanal Folder Backup installed. If you want to
uninstall it choose yes on the following screen"

I followed the instructions and a screen came up that said. "This
action only valid for products that are currently installed" I then
went to Start> Control Panel > Add or remove programs and could not
find any reference to it there.

I am in a "catch 22" situation. The install program thinks the
application is installed but the uninstaller does not see it. I am
wondering if there is someting in the registry that should not be
there.

I woud appreciate any help I can get.

Ralph

 

[DL]

In OL check under addins to see if Backup is shown, if not search to see if
outbak.dll is present, if present try below;



The add-in may not be registered correctly. So, try registering the dll with

the following steps.



1. Exit Outlook.

2. On the Start menu click Run

3. In the Open box type the following and click OK.



regsvr32 "c:\program files\microsoft office\office\addins\outbak.dll"



NOTE: You may need to adjust the above path to Outbak.dll to match the

location on your computer.



4. After running the command line start Outlook.

- The above frm an earlier post -



Also see http://support.microsoft.com/default.aspx?scid=kb;en-us;810932



If the dll is not present there may be a registration entry left over from
an incorrect uninstall. If manually editing the reg. ensure you have a
backup.

David

 

[anonymous2]

Thank you - FYI - this registry fix also worked with
Outlook 2002 on Windows XP Home Edition. I have been
searching for quite a while for a fix.
Cheers