PGP problem

B

Bob Henson

Apologies if you've read this message before, but I started using the
newsgroup on a server which didn't seem to forward the messages and
have now switched to a more reliable one.

I've just installed PGP Desktop Personal edition 8.1. I use Windows XP
and Outlook XP (2002) and have PGP set to sign all outgoing email
messages. Whenever I try to send an email I get a pop-up warning
telling me that S/Mime is activated in my profile and to turn the
options off. Everything is set exactly as before, and I did not get
the warning then. If I tick the box to stop the warning showing, then
I cannot send any email at all - when I press "send" the spell check
operates, but the message just stays there. Clicking the PGP "sign"
icon to turn it off allows the message to be sent. Attempts to change
the S/mime profile, including turning it off altogether, have no
beneficial effect. If the message is signed there and then (ie. the
PGP signature text appears in the message, rather than is added on
"send") the message will send OK.

I uninstalled PGP 8.1 and replaced it with 8.03 without making any
further changes to any settings - this returned the setup to normal -
mail was sent and was signed on "send". Replacing PGP 8.1 immediately
re-introduced the problem. A further uninstall and replacement with
8.03 cured the problem again - so I am stuck with version 8.03 unless
you can tell me a way out - but I suspect there is a bug in the new
version. Is it a reasonable guess that it is related to the changes to
allow for Outlook 2003's cached exchange mode? As I use both PGP and
X.509 certificates (much of the commercial world demands X.509 and
doesn't use PGP), as I suspect many others do, the problem needs
solving soon, unless there is an easy workaround.

At least one other person has the identical problem - see PGP Forums -
PGP Desktop/Personal 8.x for Windows - "Problem in Outlook S/Mime &
PGP desktop 8.1", if you have access.

Has anyone any ideas on how to solve the problem, or am I stuck until
PGP a) recognise the problem and b) fix it?

Regards

Bob

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