Phantom folders in Entourage 2008 using IMAP

[Cam Hudson]

Hi,
I am using Entourage 2008 with an IMAP connection. When I initially setup
the account, Entourage created default folders for Drafts, Junk E-Mail, Sent
Items. I then went into account setup and pointed Entourage to pre-existing
folders on the IMAP server. How can I refresh the folder list so these
automatically created folders will disappear? Currently, if I try to delete
them I get an error message. For example, if I try to delete the Junk E-Mail
folder I get an error message: Unknown Mailbox: Junk E-mail (Failure)...
Error 1025.
Any help appreciated
--Cam

 

[Diane Ross]

I am using Entourage 2008 with an IMAP connection. When I initially setup
the account, Entourage created default folders for Drafts, Junk E-Mail, Sent
Items. I then went into account setup and pointed Entourage to pre-existing
folders on the IMAP server. How can I refresh the folder list so these
automatically created folders will disappear?

You can't delete default folders. I would rename the original folders and
move the mail into the default ones.