Phantom Message in Outlook

[Mac Davis]

Outlook 2003 on Win XP-SP2

Anytime my wife does a send/receive, regardless of whether or not there is
anything in the outbox, Outlook responds that the server has reported Error
554, Address of sender in invalid.

Here is the server log -

9/8/2005 11:53:57 PM - { 30856} START SMTP
9/8/2005 11:53:57 PM - Requested SMTP connection from 66.23.214.230
[66.23.214.230], ID=30856
9/8/2005 11:53:57 PM - ( 30856) Connection from "POP before SMTP" address
66.23.214.230
9/8/2005 11:53:57 PM - ( 30856) 220 Austin.atl4u.com ArGoSoft Mail Server
Pro for WinNT/2000/XP, Version 1.8 (1.8.7.6)
9/8/2005 11:53:57 PM - ( 30856) EHLO EFD01
9/8/2005 11:53:57 PM - ( 30856) 250-Welcome, 66.23.214.230 [66.23.214.230],
pleased to meet you
9/8/2005 11:53:57 PM - ( 30856) 250-AUTH=LOGIN
9/8/2005 11:53:57 PM - ( 30856) 250-AUTH LOGIN
9/8/2005 11:53:57 PM - ( 30856) 250-ETRN
9/8/2005 11:53:57 PM - ( 30856) 250 HELP
9/8/2005 11:53:58 PM - ( 30856) MAIL FROM: <>
9/8/2005 11:53:58 PM - ( 30856) 250 Sender "" OK...
9/8/2005 11:53:58 PM - ( 30856) RCPT TO: <[email protected]>
9/8/2005 11:53:58 PM - ( 30856) 250 Recipient "(e-mail address removed)"
OK...
9/8/2005 11:53:59 PM - ( 30856) DATA
9/8/2005 11:53:59 PM - ( 30856) Checking address
9/8/2005 11:53:59 PM - ( 30856) 554 Address of sender "" is invalid
9/8/2005 11:53:59 PM - SMTP connection with 66.23.214.230 [66.23.214.230]
ended. ID=30856
9/8/2005 11:53:59 PM - { 30856} END SMTP

A bit of further investigation shows that she received an email from
(e-mail address removed) that requested a receipt. She refused to send one
(I am woman hear me roar) and that's when the problem started.

Further info -

All new messages are sent properly.
I have setup the same account in OE on her machine and it works perfectly.
I have set up another account in the same domain using Outlook and it works
perfectly.
I have deleted her account in Outlook, closed Outlook, re-opened it, done a
send and receive. Works perfectly. No errors.
Now I add the original account back to Outlook and the error re-appears.

I conclude that somewhere in the bowels of Outlook, a phantom, albeit
malformed message, exists and Outlook is trying to send it each time it does
a send/receive.

So, I guess my question is, how do I delete that "phantom" message?

Thanks,

Mac

 

[Brian Tillman]

A bit of further investigation shows that she received an email from
(e-mail address removed) that requested a receipt. She refused to
send one (I am woman hear me roar) and that's when the problem
started.

http://www.outlook-tips.net/howto/delete_rr.htm