Phone Sync. wipes out Contacts - Archive doesn't back up!

[David NF Harris]

I wished to copy my Contacts to my new phone. Carefully Archived Outlook
(several times to different names). Synchronise, and the Empty phone wipes
out Contacts (but not Calendar).
Ok, back up from Archive I think to myself. But it seems that the ONLY
folder Archive does NOT back up is Contacts - can't find any anywhere.
Any help possible?

 

[Russ Valentine [MVP-Outlook]]

Did you ever back up your data? Archiving and backup are not the same.

 

[Russ Valentine [MVP-Outlook]]

Exporting is not backing up either.
Just make a copy of your Outlook data file and keep it in a safe place.
--
Russ Valentine
[MVP-Outlook]

Oh. They seem the same to me, so no, no "backup".
Since reading various other posts I have exported the laboriously renewed
Contacts as a .pst file, but it's difficult to know if it has worked
properly
since you can only open it within Outlook (AFAIK). Can't export as CSV as
the
company hasn't installed the converters (and won't for some reason).

Did you ever back up your data? Archiving and backup are not the same.

--
Russ Valentine
[MVP-Outlook]
message

I wished to copy my Contacts to my new phone. Carefully Archived Outlook
(several times to different names). Synchronise, and the Empty phone
wipes
out Contacts (but not Calendar).
Ok, back up from Archive I think to myself. But it seems that the ONLY
folder Archive does NOT back up is Contacts - can't find any anywhere.
Any help possible?

 

[Russ Valentine [MVP-Outlook]]

Backing up simply means creating a faithful copy of your data so you can
restore it. Just copying your Outlook data file in Windows Explorer is the
easiest and most reliable way to do this. Exporting your data from Outlook
creates an altered source of your data that is often misplaced, lost, or
corrupted because people often do so incorrectly. Exporting to a different
format from Outlook's native format loses even more data.
--
Russ Valentine
[MVP-Outlook]

Could you clarify your definition of 'backing up'? There may be some
specific
technical use of the term that was I was not aware of, which would help. I
suspect most lay people would consider almost any form of duplicating the
data in a different place to be 'backing up'. Interestingly our IT dept.
will
only talk about 'archiving' our data, which they certainly consider to be
'backing up''!

Exporting is not backing up either.
Just make a copy of your Outlook data file and keep it in a safe place.
--
Russ Valentine
[MVP-Outlook]
message

Oh. They seem the same to me, so no, no "backup".
Since reading various other posts I have exported the laboriously
renewed
Contacts as a .pst file, but it's difficult to know if it has worked
properly
since you can only open it within Outlook (AFAIK). Can't export as CSV
as
the
company hasn't installed the converters (and won't for some reason).

:

Did you ever back up your data? Archiving and backup are not the same.

--
Russ Valentine
[MVP-Outlook]
message
I wished to copy my Contacts to my new phone. Carefully Archived
Outlook
(several times to different names). Synchronise, and the Empty phone
wipes
out Contacts (but not Calendar).
Ok, back up from Archive I think to myself. But it seems that the
ONLY
folder Archive does NOT back up is Contacts - can't find any
anywhere.
Any help possible?

 

[Russ Valentine [MVP-Outlook]]

Archiving is moving older data to a different file. Since Contacts never
"expire," Contacts would never be archived. Only time sensitive items such
as messages would be archived, depending on your settings.
--
Russ Valentine
[MVP-Outlook]

Yes, that's clear - thank you. I do feel Outlook should make it clear that
Exporting only saves some of the data - it's the first I'd heard of it.

And what is 'archiving' if it's not backup? Is some data lost?

Backing up simply means creating a faithful copy of your data so you can
restore it. Just copying your Outlook data file in Windows Explorer is
the
easiest and most reliable way to do this. Exporting your data from
Outlook
creates an altered source of your data that is often misplaced, lost, or
corrupted because people often do so incorrectly. Exporting to a
different
format from Outlook's native format loses even more data.
--
Russ Valentine
[MVP-Outlook]
message

Could you clarify your definition of 'backing up'? There may be some
specific
technical use of the term that was I was not aware of, which would
help. I
suspect most lay people would consider almost any form of duplicating
the
data in a different place to be 'backing up'. Interestingly our IT
dept.
will
only talk about 'archiving' our data, which they certainly consider to
be
'backing up''!

:

Exporting is not backing up either.
Just make a copy of your Outlook data file and keep it in a safe
place.
--
Russ Valentine
[MVP-Outlook]
message
Oh. They seem the same to me, so no, no "backup".
Since reading various other posts I have exported the laboriously
renewed
Contacts as a .pst file, but it's difficult to know if it has worked
properly
since you can only open it within Outlook (AFAIK). Can't export as
CSV
as
the
company hasn't installed the converters (and won't for some reason).

:

Did you ever back up your data? Archiving and backup are not the
same.

--
Russ Valentine
[MVP-Outlook]
in
message
I wished to copy my Contacts to my new phone. Carefully Archived
Outlook
(several times to different names). Synchronise, and the Empty
phone
wipes
out Contacts (but not Calendar).
Ok, back up from Archive I think to myself. But it seems that the
ONLY
folder Archive does NOT back up is Contacts - can't find any
anywhere.
Any help possible?

 

[Russ Valentine [MVP-Outlook]]

You can archive Contacts if you want to. Outlook just won't do it
automatically. I've never seen anyone who would expect it to. How in the
world is Outlook supposed to know when a Contact has expired?

--
Russ Valentine
[MVP-Outlook]

Thnak you. How very strange. A quick poll of colleagues here says 90% of
them
consider that Contacts definitely do "expire"!! In fact I keep old copies
of
Contacts for just that reason - not wanted currently, but occasionally
needed
for reference.
Obviously Microsoft saw it differently, but I am astonished that they
didn't
offer you the choice of what you want to archive.
At least I now know!

Archiving is moving older data to a different file. Since Contacts never
"expire," Contacts would never be archived. Only time sensitive items
such
as messages would be archived, depending on your settings.
--
Russ Valentine
[MVP-Outlook]
message

Yes, that's clear - thank you. I do feel Outlook should make it clear
that
Exporting only saves some of the data - it's the first I'd heard of it.

And what is 'archiving' if it's not backup? Is some data lost?

:

Backing up simply means creating a faithful copy of your data so you
can
restore it. Just copying your Outlook data file in Windows Explorer is
the
easiest and most reliable way to do this. Exporting your data from
Outlook
creates an altered source of your data that is often misplaced, lost,
or
corrupted because people often do so incorrectly. Exporting to a
different
format from Outlook's native format loses even more data.
--
Russ Valentine
[MVP-Outlook]
message
Could you clarify your definition of 'backing up'? There may be some
specific
technical use of the term that was I was not aware of, which would
help. I
suspect most lay people would consider almost any form of
duplicating
the
data in a different place to be 'backing up'. Interestingly our IT
dept.
will
only talk about 'archiving' our data, which they certainly consider
to
be
'backing up''!

:

Exporting is not backing up either.
Just make a copy of your Outlook data file and keep it in a safe
place.
--
Russ Valentine
[MVP-Outlook]
in
message
Oh. They seem the same to me, so no, no "backup".
Since reading various other posts I have exported the laboriously
renewed
Contacts as a .pst file, but it's difficult to know if it has
worked
properly
since you can only open it within Outlook (AFAIK). Can't export
as
CSV
as
the
company hasn't installed the converters (and won't for some
reason).

:

Did you ever back up your data? Archiving and backup are not the
same.

--
Russ Valentine
[MVP-Outlook]
"David NF Harris" <[email protected]>
wrote
in
message
I wished to copy my Contacts to my new phone. Carefully
Archived
Outlook
(several times to different names). Synchronise, and the Empty
phone
wipes
out Contacts (but not Calendar).
Ok, back up from Archive I think to myself. But it seems that
the
ONLY
folder Archive does NOT back up is Contacts - can't find any
anywhere.
Any help possible?