J
Jeff
Hi,
I'm having a problem with one of our users. I just set
him up with a new computer running Windows XP Professional
SP 1a. He has Office XP installed and updated to SP2.
The only component that isn't installed is Outlook. He
has Outlook 2000 instead, which is updated to SP3.
The problem occurs with printing from Photo Editor.
Whenever we try printing anything from Photo Editor, the
program just hangs. All we get is the hour glass. It
does nothing even for 5 minutes. The only way to kill it
is through the task manager.
I've tried to do a repair of Office XP without any luck.
I've tried removing printers and that has no effect. I
can print from other programs like Windows Picture and Fax
Viewer and Paint with no problems. Does anyone know how I
can fix this so he can print from Photo Editor? Thanks
for any help.
Jeff
I'm having a problem with one of our users. I just set
him up with a new computer running Windows XP Professional
SP 1a. He has Office XP installed and updated to SP2.
The only component that isn't installed is Outlook. He
has Outlook 2000 instead, which is updated to SP3.
The problem occurs with printing from Photo Editor.
Whenever we try printing anything from Photo Editor, the
program just hangs. All we get is the hour glass. It
does nothing even for 5 minutes. The only way to kill it
is through the task manager.
I've tried to do a repair of Office XP without any luck.
I've tried removing printers and that has no effect. I
can print from other programs like Windows Picture and Fax
Viewer and Paint with no problems. Does anyone know how I
can fix this so he can print from Photo Editor? Thanks
for any help.
Jeff