C
Constantine
Hello
I recently upgraded from Office 2000 to Office XP
Professional. All works fine except Photo Editor.
Symptoms are:
a) If I double-click at an attachment within an e-mail,
the error "This action is only valid for products that
are currently installed" appears.
b) If I double-click on a .jpg file within Explorer,
nothing happens. I check the
c) If I right-click at a file, I can "open with" using
Photo Editor, so it is installed and working. It is
version 3.0.2.3.
d) If I uninstall from Office XP Setup and re-install it,
no errors appear during setup, but same problem later.
When uninstalled, the file associations change but the
program is still showing as available in the "Open With"
choices but does not actually work if selected!
Can anyone help?
Thank you.
I recently upgraded from Office 2000 to Office XP
Professional. All works fine except Photo Editor.
Symptoms are:
a) If I double-click at an attachment within an e-mail,
the error "This action is only valid for products that
are currently installed" appears.
b) If I double-click on a .jpg file within Explorer,
nothing happens. I check the
c) If I right-click at a file, I can "open with" using
Photo Editor, so it is installed and working. It is
version 3.0.2.3.
d) If I uninstall from Office XP Setup and re-install it,
no errors appear during setup, but same problem later.
When uninstalled, the file associations change but the
program is still showing as available in the "Open With"
choices but does not actually work if selected!
Can anyone help?
Thank you.