Pictures dissapear in Word doc

R

robitaille59

Here’s my scenario: The users I support have huge (this one in particular is
8.5 Meg) Word docs that they are regularly updated with a lot of jpegs. One
user has this 8.5 meg Word doc that she has saved on her personal share. The
images that have been inserted into this Word doc are also on her personal
share but in a different directory. She moved the document to her
departmental share so others could use it (she’s retiring soon). Now, other’s
go to open the document from the departmental share and the pictures are
gone. There are little placeholders where the pictures where (like when a web
page partially downloads). The images were also copied to the departmental
share but this time in the same directory.

My instinct is to say that the document is corrupted and recreate it, but
apparently that answer is not acceptable at this time ( by my boss ).

I’m not sure what to do. When you insert a picture into a word document by
clicking Insert|Tools>from file.. isn’t that an embedded file then? I mean
there’s no way that inserting a graphics file like that can end up with a
linked file is there?

Any suggestions would help.
 
R

robitaille59

Ok I fixed it.

This is the solution: I highlighted all whole document (CTL+A) then selected
Edit|Links and then checked the box "save picture in document" all of the
pictures reappeared and the document was about a meg larger after.

....and now I'm the hero (the sweet success of tech support well done!)
 

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