Pictures on my website ugly or not appearing (Pub 2007 Vista)

[Clive Tobin]

Hi,
I have been doing my website for years with Publisher 97 and I am used
to it. My only real complaint is that the GIF images were rather
coarse looking. So I decided to upgrade (?) to a new computer with
Vista SP1 and Publisher 2007.

The Pub97 files were copied in and saved in the new file format. All
the files in the folder are uploaded with FileZilla to the hosting
site GoDaddy. However, when going to the site on the internet none of
the pictures are showing up, with just the red X placeholder. The site
works perfectly in Website Preview. I did compress the files. I ran
Design Checker for website and it found nothing of significance ( one
page not linked from the home page which I did on purpose. )

GoDaddy customer service looked at the picture files and said the
scripting was wrong, and they didn't know what to do about it. I have
been through Help and all of the Options and can't find anything about
changing the scripting.

I did try putting a WordArt notice on the home page saying that the
pictures are not showing, and that does show up OK, oddly enough,
although it is also a picture I think.

I tried deleting a picture and putting in one the right size and 96
DPI JPEG (done in Photoshop LE) and that showed up looking weird like
a Salvador Dali painting. I deleted that one and put in one the right
size 96 DPI BMP and that didn't show up at all. I then deleted that
and tried the same 96 DPI JPEG picture again and this time it didn't
show up at all.

Help! The site is http://www.tobincinemasystems.com and the page where
I was trying different picture file types was page 22. The present
picture is I think not compressed.

 

[Clive Tobin]

Hi,
I have been doing my website for years with Publisher 97

Sorry, I have taken down the non-working site and replaced it with the
slightly older Pub97 site using my old computer.

If someone wants a non-working Pub2007 image file or something I will
be happy to email it to them. Thanks.

 

[DavidF]

Clive,

Pub 2007 works different than Pub 97. When you produced your web pages with
Pub 97 all the files including the image files were together. When you
Publish to the Web in 2007, Publisher will generate an index.htm or .html
file which is your home page, plus an index_files folder that contains all
the images and other pages in your site. You did not upload the index_files
folder intact...that is why the images did not load and you got the red X.
If you go to Tools > Options > web tab you will see the option of using the
supporting folder is checked by default.

Also Pub 2007 names pages and images different than 97. There is no page 22
in 2007. Publisher will arbitrarily name the other pages in the site as
"Page###.htm" or "Page###.html" if you chose to use index.htm or index.html
for the home page. You also have the option of custom naming the pages. Go
to any page, Tools > Web page options and you have the option of choosing a
custom .htm file name...I don't think you had this option in Pub 97.

Also Publisher 2007 handles images in a different way. You may need to redo
the images in your Pub 2007 file rather than just import them along with the
Pub 97 file. Select any image on the Pub page, right click, change picture,
from file and browse to your original image file and insert it. If the
original is on your old computer, copy it over to your new computer where
you can find it. This way you know that you are starting with the best
quality image that you have available. Then go to Format > picture and click
the Size tab. Make sure the scale is equal in height and width, and that you
click the lock aspect ratio box and probably the relative to original
picture size. Once again this will give you the best quality image, and not
distort it. (I used to unlock the aspect ratio on my personal picture, and
lengthen it slightly so I looked thinner ;-) Then after you have resized the
image box on the Pub page to the size you want, compress that image before
you Publish to the web.

And the final point I would make is that I did look at your page 22 after
you uploaded your old site files. One of the reasons you ended up with a gif
file is you used the shadow. If you start with a jpg, add a shadow,
Publisher chokes a bit and then produces a copy of the image along with the
shadow and produces a new combined lower quality gif image. The same is true
if you overlap an jpg image with a text box or any other design element in
Pub 97. In Pub 2007 you can layer images over other design elements and
Publisher will still produce a jpg, but don't use the shadow...or it will
again degrade the image by making a combined gif. Word wrap doesn't work
either in 2007...

Another difference is that when Pub 97 produced images for web pages, it
produced 72 dpi images regardless of what resolution you started with. If
you insert a 300 dpi jpg into Pub 2007, and then compress the image,
Publisher will resample and resize the image and produce a 96 dpi image that
is the size of your picture box.

So...bottom line is that if you reinsert your images, and start with higher
quality images, don't use the shadow, and compress the image before you
convert to html, you will end up with a better quality image on the page
than if you did with Pub 97. But....you gotta remember to upload the
index_files folder along with the index.htm file.

Also you may need to redo your links given that now you are using a
subfolder...the paths to the other pages will be different than they were
in Pub 97 and will named different.

Here are some links to articles that might help you understand more of the
differences between Pub 97 and 2007:

Reference: Prepare, publish, and maintain your Publisher Web site:
http://office.microsoft.com/en-us/publisher/HA100947601033.aspx

Web Publication Changes Made in Version 2002 of Publisher;
http://msmvps.com/blogs/dbartosik/pages/81262.aspx

Publisher 2003 - What's new in web design for this version :
http://msmvps.com/blogs/dbartosik/pages/80555.aspx

Hang in there. Once you learn the differences in how to use Pub 2007 you
will probably like it better than Pub 97 at least for web building.

DavidF

 

[Spike]

I have PUB 2007 and corrected that situation by changing the default setting
of creating a separate folder for files. I keep the pages and the pictures
in the same folder on the server (godaddy.com )and NO problems. If you are
loading everything in one folder on the godaddy server then in PUB 2007:

GoTo
Tools > Options > Web Unselect "Organize supporting files in a folder"
Republish
Reload to godaddy server

Spike

 

[Clive Tobin]

Thanks a lot guys, I will try this and see if it works.

 

[Clive Tobin]

Clive,

Pub 2007 works different than Pub 97.

HEELLP! No kidding. It is still not working. I tried it all possible
ways:

Common folder, uploading whole folder intact.
Common folder, uploading all contents of folder individually.
(selecting all separate contents of the opened folder)
Separate folders, uploading index alone and then whole other folder
intact.
Separate folders, uploading index alone and then all contents of other
folder individually. (selecting all contents of folder.)

The pictures are still not showing. (Well, two of them sort of show as
streaks.) I have replaced almost all of them with new correct size 96
DPI ones, added page titles, removed all drop shadows, added
alternative text, done format checker, and anything else I could think
of. I can't remember now which version I did last as I am getting
rummy dummy. I have deleted all files on the server in between,
numerous times, so there should not be anything lurking there to mess
it up. It all works perfectly on Website Preview.

 

[DavidF]

Somewhere along the way you apparently decided to change the way you produce
your html code and files. The way you are currently doing it does not result
in an index.htm file and a new index_files folder when you Publish to the
Web.

If you look at the source code of your home page you will find the paths to
the images written as such:
http://www.tobincinemasystems.com/index_image282.png
This means at least one thing. If you go to Tools > Options > Web Tab you
will notice that the option to "Organize supporting files in a folder" is
unchecked. When this option is unchecked and you Publish to the Web,
Publisher produces all .htm files and all supporting graphic files
together...no index_files folder, and the images are named in an
"index_image282.png" format. If you have the option checked to use the
subfolder, then Publisher names the images in an "image.png" format, and the
path to that image would be written as:
http://www.tobincinemasystems.com/index_files/image282.png

What all this means is that Publisher has not been producing an index_files
folder when you Publish to the Web...all the files were loose. I would
suggest that you check the option to use the subfolder, and try again.

I am also wondering why you are producing .png files. When you are in the
options dialog, do you have "Allow PNG..." unchecked? If so, please check
it. Also what format are the images that you are inserting? Are they
actually .png files?

DavidF

Clive,

Pub 2007 works different than Pub 97.

HEELLP! No kidding. It is still not working. I tried it all possible
ways:

Common folder, uploading whole folder intact.
Common folder, uploading all contents of folder individually.
(selecting all separate contents of the opened folder)
Separate folders, uploading index alone and then whole other folder
intact.
Separate folders, uploading index alone and then all contents of other
folder individually. (selecting all contents of folder.)

The pictures are still not showing. (Well, two of them sort of show as
streaks.) I have replaced almost all of them with new correct size 96
DPI ones, added page titles, removed all drop shadows, added
alternative text, done format checker, and anything else I could think
of. I can't remember now which version I did last as I am getting
rummy dummy. I have deleted all files on the server in between,
numerous times, so there should not be anything lurking there to mess
it up. It all works perfectly on Website Preview.

 

[Clive Tobin]

The way you are currently doing it does not result
in an index.htm file and a new index_files folder when you Publish to the
Web.

Okay I tried it again with PNG checked, separate folder, incremental
whatever, as I tried already a couple of times. There is an
index_files folder and I uploaded it intact and also the index file.
Before that I deleted all the files on the server. Before that I
removed and re-installed Pub 2007. All or most of the files are JPG,
including the ones that are not showing up. No change. Are there some
other exotic concealed settings that I don't know about? Should I try
saving the files in a different folder or with a different name?

 

[DavidF]

Alright, you made some progress. On your home page
http://www.tobincinemasystems.com you have one image that loads:
http://www.tobincinemasystems.com/index_files/image519.jpg
and on page:
http://www.tobincinemasystems.com/index_files/Page340.htm
the same image loads. But it appears that no other image is loading. When I
study the code for your home page there are also supposed to be:
http://www.tobincinemasystems.com/index_files/image386.png
http://www.tobincinemasystems.com/index_files/image325.jpg
http://www.tobincinemasystems.com/index_files/image282.png
http://www.tobincinemasystems.com/index_files/image280.png

So all this means that you are indeed now correctly uploading an index.htm
file and a index_files folder, the links are correct now, but for some
reason you are getting only one of the five images that should be on your
home page. Furthermore, 3 of those images are still .png images. You just
said that you are inserting only .jpg files, and that you have also
compressed your images, so you should not be getting png images. The
question now is what did you do different when you inserted the image into
your Pub file that resulted in the one image that works:
http://www.tobincinemasystems.com/index_files/image519.jpg as compared to
all other images? Answer that question and you will find your solution. When
you open the index_files folder on your computer, are the missing images in
the folder?

Perhaps this problem is somehow related to how the picture boxes are created
in your original Pub 97 file as compared to 2007. You said that you redid
all the images, but only the one is working. Perhaps when you opened your
old Pub 97 file in 2007, then the picture boxes were somehow "broken".

Open your Pub file to your home page, select the one image that is working
on the page, go to Tools > Graphic Manager. It will open on the left side of
your screen and the image that works should be highlighted. Do all the
images show as Embedded? Are any linked?

If they are linked, then insert them/embed them instead of linking them.
Right click each picture > change picture > from file and browse to where
your images are stored on your computer. Be sure to go to your original,
best quality image to insert. After you find and select the image, at the
bottom of the dialog you will have an Insert or Linked option with a drop
down arrow to choose the other option. Be sure to choose insert. After you
have redone each image on the first page, compress your images, Publish to
the Web again and direct your output to your computer, and open the
index_files folder...are the images now in the folder? If they are, then now
you know that the problem was linking to your original pictures instead of
inserting them.

If the issue isn't linking vs. embedding, then try creating a new picture
box and inserting the images again, and replacing the image boxes on the
page that don't work. Compress your images, Publish to the web and again
direct the output to your computer, and again check for the images in the
index_files folder. Are they there? If not, post back and tell me what you
did different to the one picture that does show up on your site as compared
to all the others.

DavidF

The way you are currently doing it does not result
in an index.htm file and a new index_files folder when you Publish to the
Web.

Okay I tried it again with PNG checked, separate folder, incremental
whatever, as I tried already a couple of times. There is an
index_files folder and I uploaded it intact and also the index file.
Before that I deleted all the files on the server. Before that I
removed and re-installed Pub 2007. All or most of the files are JPG,
including the ones that are not showing up. No change. Are there some
other exotic concealed settings that I don't know about? Should I try
saving the files in a different folder or with a different name?

 

[Clive Tobin]

If the issue isn't linking vs. embedding,

All of the pictures are embedded. I don't recall what I did
differently on that one picture but I am pretty sure I did it the same
way as
the others. Even it isn't showing up correctly.

I am beginning to suspect that creating in one program and then saving
in one that is 10 years newer has caused
some unknown problem in the hidden code somewhere. I am going to try
copying the pages one at a time into a new
file, hopefully then it will bypass some unwanted unknown attribute in
the file that is being misunderstood by Pub2007.

Thanks. I'll let you know if this helps or if I need to toss the new
computer into the trash. ;-)

 

[DavidF]

Alright, you may be correct that it is something to do with opening the
original 97 file in 2007. And copy and pasting design elements from the
original 97 file to a new blank 2007 file may fix it, but you can test that
theory simply by doing the home page, and then Publish to the web and check
the index_files folder to see if the images are there. If they aren't then I
suspect it has to do with you images.

What do you mean when you say that even the one image is not showing up
correctly? Did you try inserting the original images again? Did you try my
suggestion about creating new picture boxes and inserting the images again?
Are you inserting original non-optimized images into the picture boxes? You
said that you were inserting 96 dpi images. Try inserting the original
higher resolution images. What happens then? I know you are frustrated, but
it is hard to help you when I ask questions and you don't respond to them.

DavidF

If the issue isn't linking vs. embedding,

All of the pictures are embedded. I don't recall what I did
differently on that one picture but I am pretty sure I did it the same
way as
the others. Even it isn't showing up correctly.

I am beginning to suspect that creating in one program and then saving
in one that is 10 years newer has caused
some unknown problem in the hidden code somewhere. I am going to try
copying the pages one at a time into a new
file, hopefully then it will bypass some unwanted unknown attribute in
the file that is being misunderstood by Pub2007.

Thanks. I'll let you know if this helps or if I need to toss the new
computer into the trash. ;-)

 

[Clive Tobin]

Alright, you may be correct that it is something to do with opening the
original 97 file in 2007.

I have tried copying and pasting text frames and pictures from the 97
website to a new publication with a new name in 07 (not just copying
the page) and uploading it both as separate files and as combined
files and the pictures don't work though the text looks fine. I have
then replaced the pictures with new JPG ones both normal size and
original size and they still don't work, even though fhe JPG files
view perfectly when double-clicking on the original files in Windows
Explorer. I have gone back to the old computer, saved the good old
website to Publish folder, copied to CD and uploaded the contents with
FileZilla on the new Vista computer from CD using DSL, and the
pictures don't work but the text does.

The only thing that does work so far is doing Publish To Web using Web
Publishing Wizard from the good old website on the old 97 computer
using a 26.4k dial-up connection and the pictures (eventually) show up
perfectly. That is what is up on the site now.

It seems that the old 97 files having any contact at all with Vista,
even just passing through it from a CD to FileZilla, destroys the
pictures. Or could it be that using DSL wrecks them?? I think I will
give up for now and go back to using the old computer for the website.

Thanks but I think I will have to eventually re-do the whole website
from scratch in '07, if it is even worth the bother, but now I am
puzzled and exhausted. ;-)

 

[DavidF]

When you are ready to answer specific questions and try again, let me know.

DavidF

Alright, you may be correct that it is something to do with opening the
original 97 file in 2007.

I have tried copying and pasting text frames and pictures from the 97
website to a new publication with a new name in 07 (not just copying
the page) and uploading it both as separate files and as combined
files and the pictures don't work though the text looks fine. I have
then replaced the pictures with new JPG ones both normal size and
original size and they still don't work, even though fhe JPG files
view perfectly when double-clicking on the original files in Windows
Explorer. I have gone back to the old computer, saved the good old
website to Publish folder, copied to CD and uploaded the contents with
FileZilla on the new Vista computer from CD using DSL, and the
pictures don't work but the text does.

The only thing that does work so far is doing Publish To Web using Web
Publishing Wizard from the good old website on the old 97 computer
using a 26.4k dial-up connection and the pictures (eventually) show up
perfectly. That is what is up on the site now.

It seems that the old 97 files having any contact at all with Vista,
even just passing through it from a CD to FileZilla, destroys the
pictures. Or could it be that using DSL wrecks them?? I think I will
give up for now and go back to using the old computer for the website.

Thanks but I think I will have to eventually re-do the whole website
from scratch in '07, if it is even worth the bother, but now I am
puzzled and exhausted. ;-)

 

[Clive Tobin]

Problem resolved, I think.

It turns out I had FileZilla set to the default ASCII file type to
upload, instead of the correct Auto file type.

Correcting this, I have tried uploading a couple of images and they
work fine.

For idiots like myself, the FileZilla default file type ought to come
set to Auto with an explanation of what happens if it is not. ;-)

 

[DavidF]

As I said in my response to your other post, thanks a bunch for posting this
information about FileZilla. It is great information.

And it is even better news that it resolved your issues.

Thanks again.

DavidF