Pictures saved from Adobe CS3

[LaurenM]

Hi all,

My Office 2003 users are having an issue viewing images saved from Adobe CS3
applications. The organization I work for has a Creative department that
recently upgraded to Adobe CS3. We always have them save images to a format
that can be used in PowerPoint, Word, etc. (JPEGs, Tiffs, PNGs) so that our
account team can use the images. Since the upgrade to CS3, only our Office XP
users can view these images, not the 2003 users. Our creative group figured
out that if the images are saved using the "save for web and devices..."
command, then the 2003 users can see and use the images. This is great as
long as our Creative group remembers to do this every time. We have read that
this issue may be linked to a recent Office security update but we do not
want to uninstall the update and put our users at risk. Does anyone know if
there is something else that we can do to remedy this besides uninstalling
the update? Any advice on this would be greatly appreciated.

 

[Echo S]

Are they using any kind of color management profiles?

 

[LaurenM]

Hi Echo S.

I checked with my a member of the Creative group and he said he does not
save the images with color management profiles. Any other thoughts? Please
let me know.

Thanks!
LaurenM

Are they using any kind of color management profiles?

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx

Hi all,

My Office 2003 users are having an issue viewing images saved from Adobe
CS3
applications. The organization I work for has a Creative department that
recently upgraded to Adobe CS3. We always have them save images to a
format
that can be used in PowerPoint, Word, etc. (JPEGs, Tiffs, PNGs) so that
our
account team can use the images. Since the upgrade to CS3, only our Office
XP
users can view these images, not the 2003 users. Our creative group
figured
out that if the images are saved using the "save for web and devices..."
command, then the 2003 users can see and use the images. This is great as
long as our Creative group remembers to do this every time. We have read
that
this issue may be linked to a recent Office security update but we do not
want to uninstall the update and put our users at risk. Does anyone know
if
there is something else that we can do to remedy this besides uninstalling
the update? Any advice on this would be greatly appreciated.

 

[Echo S]

Have you applied all service packs (especially SP1) to Office 2003? There
were some odd image display issues in PPT 2003 that SP1 fixed. It's possible
they're just showing up now because of something in the CS3 images, I
suppose.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx

Hi Echo S.

I checked with my a member of the Creative group and he said he does not
save the images with color management profiles. Any other thoughts? Please
let me know.

Thanks!
LaurenM

Are they using any kind of color management profiles?

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx

Hi all,

My Office 2003 users are having an issue viewing images saved from
Adobe
CS3
applications. The organization I work for has a Creative department
that
recently upgraded to Adobe CS3. We always have them save images to a
format
that can be used in PowerPoint, Word, etc. (JPEGs, Tiffs, PNGs) so that
our
account team can use the images. Since the upgrade to CS3, only our
Office
XP
users can view these images, not the 2003 users. Our creative group
figured
out that if the images are saved using the "save for web and
devices..."
command, then the 2003 users can see and use the images. This is great
as
long as our Creative group remembers to do this every time. We have
read
that
this issue may be linked to a recent Office security update but we do
not
want to uninstall the update and put our users at risk. Does anyone
know
if
there is something else that we can do to remedy this besides
uninstalling
the update? Any advice on this would be greatly appreciated.

 

[LaurenM]

Thank you for your response. Yes, all our service packs have been applied.
The latest service pack that has been applied is service pack 3 which I have
heard could potentially be causing this issue. However we would rather not
uninstall this latest service pack and risk a security issue. I would
appreciate any other thoughts you may have on this.

Thank you!
LaurenM

Have you applied all service packs (especially SP1) to Office 2003? There
were some odd image display issues in PPT 2003 that SP1 fixed. It's possible
they're just showing up now because of something in the CS3 images, I
suppose.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx

Hi Echo S.

I checked with my a member of the Creative group and he said he does not
save the images with color management profiles. Any other thoughts? Please
let me know.

Thanks!
LaurenM

Are they using any kind of color management profiles?

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx


Hi all,

My Office 2003 users are having an issue viewing images saved from
Adobe
CS3
applications. The organization I work for has a Creative department
that
recently upgraded to Adobe CS3. We always have them save images to a
format
that can be used in PowerPoint, Word, etc. (JPEGs, Tiffs, PNGs) so that
our
account team can use the images. Since the upgrade to CS3, only our
Office
XP
users can view these images, not the 2003 users. Our creative group
figured
out that if the images are saved using the "save for web and
devices..."
command, then the 2003 users can see and use the images. This is great
as
long as our Creative group remembers to do this every time. We have
read
that
this issue may be linked to a recent Office security update but we do
not
want to uninstall the update and put our users at risk. Does anyone
know
if
there is something else that we can do to remedy this besides
uninstalling
the update? Any advice on this would be greatly appreciated.

 

[Echo S]

I don't recall hearing that SP3 might cause this, but I may have just missed
that information. Could you uninstall it on just a couple of machines as a
test?

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx

Thank you for your response. Yes, all our service packs have been applied.
The latest service pack that has been applied is service pack 3 which I
have
heard could potentially be causing this issue. However we would rather not
uninstall this latest service pack and risk a security issue. I would
appreciate any other thoughts you may have on this.

Thank you!
LaurenM

Have you applied all service packs (especially SP1) to Office 2003? There
were some odd image display issues in PPT 2003 that SP1 fixed. It's
possible
they're just showing up now because of something in the CS3 images, I
suppose.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx

Hi Echo S.

I checked with my a member of the Creative group and he said he does
not
save the images with color management profiles. Any other thoughts?
Please
let me know.

Thanks!
LaurenM

:

Are they using any kind of color management profiles?

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx


Hi all,

My Office 2003 users are having an issue viewing images saved from
Adobe
CS3
applications. The organization I work for has a Creative department
that
recently upgraded to Adobe CS3. We always have them save images to a
format
that can be used in PowerPoint, Word, etc. (JPEGs, Tiffs, PNGs) so
that
our
account team can use the images. Since the upgrade to CS3, only our
Office
XP
users can view these images, not the 2003 users. Our creative group
figured
out that if the images are saved using the "save for web and
devices..."
command, then the 2003 users can see and use the images. This is
great
as
long as our Creative group remembers to do this every time. We have
read
that
this issue may be linked to a recent Office security update but we
do
not
want to uninstall the update and put our users at risk. Does anyone
know
if
there is something else that we can do to remedy this besides
uninstalling
the update? Any advice on this would be greatly appreciated.

 

[LaurenM]

Hi Echo,

We have uninstalled SP3 and this did solve the issue. When we reinstalled
SP3, the issue was back. There is definetly something up with this service
pack. Maybe Microsoft can offer a fix for this? We don't want to go with a
latest service pack. What do you think?

Thank you!
Lauren

I don't recall hearing that SP3 might cause this, but I may have just missed
that information. Could you uninstall it on just a couple of machines as a
test?

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx

Thank you for your response. Yes, all our service packs have been applied.
The latest service pack that has been applied is service pack 3 which I
have
heard could potentially be causing this issue. However we would rather not
uninstall this latest service pack and risk a security issue. I would
appreciate any other thoughts you may have on this.

Thank you!
LaurenM

Have you applied all service packs (especially SP1) to Office 2003? There
were some odd image display issues in PPT 2003 that SP1 fixed. It's
possible
they're just showing up now because of something in the CS3 images, I
suppose.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx


Hi Echo S.

I checked with my a member of the Creative group and he said he does
not
save the images with color management profiles. Any other thoughts?
Please
let me know.

Thanks!
LaurenM

:

Are they using any kind of color management profiles?

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx


Hi all,

My Office 2003 users are having an issue viewing images saved from
Adobe
CS3
applications. The organization I work for has a Creative department
that
recently upgraded to Adobe CS3. We always have them save images to a
format
that can be used in PowerPoint, Word, etc. (JPEGs, Tiffs, PNGs) so
that
our
account team can use the images. Since the upgrade to CS3, only our
Office
XP
users can view these images, not the 2003 users. Our creative group
figured
out that if the images are saved using the "save for web and
devices..."
command, then the 2003 users can see and use the images. This is
great
as
long as our Creative group remembers to do this every time. We have
read
that
this issue may be linked to a recent Office security update but we
do
not
want to uninstall the update and put our users at risk. Does anyone
know
if
there is something else that we can do to remedy this besides
uninstalling
the update? Any advice on this would be greatly appreciated.

 

[Echo S]

Thanks for testing. That's a very good confirmation.

Have you installed the Adobe updates? I see there's one for Photoshop and
another for Illustrator.

If those don't do the trick, I'll report this to Microsoft.

--
Echo [MS PPT MVP]
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/

Hi Echo,

We have uninstalled SP3 and this did solve the issue. When we reinstalled
SP3, the issue was back. There is definetly something up with this service
pack. Maybe Microsoft can offer a fix for this? We don't want to go with a
latest service pack. What do you think?

Thank you!
Lauren

I don't recall hearing that SP3 might cause this, but I may have just missed
that information. Could you uninstall it on just a couple of machines as a
test?

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx

Thank you for your response. Yes, all our service packs have been applied.
The latest service pack that has been applied is service pack 3 which I
have
heard could potentially be causing this issue. However we would rather not
uninstall this latest service pack and risk a security issue. I would
appreciate any other thoughts you may have on this.

Thank you!
LaurenM

:

Have you applied all service packs (especially SP1) to Office 2003? There
were some odd image display issues in PPT 2003 that SP1 fixed. It's
possible
they're just showing up now because of something in the CS3 images, I
suppose.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx


Hi Echo S.

I checked with my a member of the Creative group and he said he does
not
save the images with color management profiles. Any other thoughts?
Please
let me know.

Thanks!
LaurenM

:

Are they using any kind of color management profiles?

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx


Hi all,

My Office 2003 users are having an issue viewing images saved from
Adobe
CS3
applications. The organization I work for has a Creative department
that
recently upgraded to Adobe CS3. We always have them save images to a
format
that can be used in PowerPoint, Word, etc. (JPEGs, Tiffs, PNGs) so
that
our
account team can use the images. Since the upgrade to CS3, only our
Office
XP
users can view these images, not the 2003 users. Our creative group
figured
out that if the images are saved using the "save for web and
devices..."
command, then the 2003 users can see and use the images. This is
great
as
long as our Creative group remembers to do this every time. We have
read
that
this issue may be linked to a recent Office security update but we
do
not
want to uninstall the update and put our users at risk. Does anyone
know
if
there is something else that we can do to remedy this besides
uninstalling
the update? Any advice on this would be greatly appreciated.