Pivot Table

J

John McCulloch

I am new to Visio and creating a pivot table from three columns in an Excel
spreadsheet. The column headers are: 'Ticket', 'Status' and 'Assigned'.
'Ticket' is a unique sequential number. 'Status' is one of three values--
open, closed, or hold. 'Assigned' is a technician's name (we have six
technicians). My pivot table shows a separate shape for each ticket number,
but instead I want the tickets displayed as a list under each technician's
name. Any ideas?
 

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