Please advise , chinese word document open blank

[esfandiarfard]

Please advise if you can. Have office 2003 without SP3 and with SP3 and 2007
SP1 .When opening a word document that has chinese fonts opens blank ??
Document is created in office 97-2003 format. Have office compatibility pack
installed. The amazing part is another one of our machines with office 2003
without SP opens fine. Removed office and reinstalled with no success.

 

[grammatim]

Is the Chinese IME installed in your machine's Windows? (It's done
differently for XP and for Vista. You'll need the original Windows
distribution disk.)

 

[pdeportist]

It looks your machine does not have the supplemental language support.

To check this, go to Control Panel->Region and Language Options->Languages
tab, under the Supplemental Language Support, is the checkbox for East Asian
languages checked? If not, check it and install it from your Windows CD.
Hope that helps.

Thanks.
Peter