Please explain in simple english the steps to remedy this problem

[skullymatjas]

here is the knowledge base link
http://support.microsoft.com/default.aspx?scid=kb;en-
us;304548

pleae explain.

 

[Albert D. Kallal]

What English part are referring to that is not clear?

To quote from the article:

<quote>
To prevent this problem from happening again, obtain the latest service pack
for Microsoft Office 2000. You must install this service pack on all
computers that run Office 2000.
</quote>

There is also step by step detailed instructions on how to repair an
existing application. However, it clearly states that if that remedy does
NOT work, then you will be forced to revert to a backup.