Please help: MS Project 2007 Fresh Install first launch yields Memory error

[Bob Manjoney]

MS Project 2007,. fresh install on Windows Vista Ultimate.

Upon initial launch, a lot of configuration happens, etc, finally aborts
with an error "There is not enough memory to complete this operation."

1) Rebooted, reattempted. Same error.
2) launched in safe mode, same error.
3) Did diagnose/repair..launched..same error
4) Uninstalled/Reinstalled..launched..same error

Memory profile upon launch indicates nearly 1.5 of 2G RAM available. No
other (errant) processes running.

Please, if anyone can help would appreciate it!

Thanks,
Bob

 

[Jim Aksel]

RAM is probably not your problem, look at free hard drive space. Right click
on your hard drive, select properties.

Here are the system requirements:
http://office.microsoft.com/en-us/project/HA101945401033.aspx

If you have sufficeint HDD space, you should look into Windows issues. My
machine is Vista Ultimate and I had no problems at all with install and
activation for P2007
--
If this post was helpful, please consider rating it.

Jim

Visit http://project.mvps.org/ for FAQs and more information
about Microsoft Project

 

[Dan]

I have exactly the same situation as Bob,but have been trying to install
Project 2003 into Vista Home Premium (have posted problem last June without
success). I have also downloaded SP3 to Project, hoping that would do it.

I tried Jim's suggestion on the mvps link, checking the memory FAQs,also
without success. Is there an answer? Definitely appears to be a Vista problem
of some sort to my untrained eye?

Any help would be very much appreciated.

Dan

 

[Bob Manjoney]

It's bothersome that there is nothing logged to any event log that I can
find. Usually when I see this sort of error, an error event is logged, and
it can at least be used as a basis for some sort of investigation, but the
only events related to MS Project that get logged in my scenario are
"Success:" events.

I also notice the unusual "Configuring" dialogs cycling for what seems to be
an unusual # of times..I am going to run again and count off how many times
it does the config/splash/progress meter..and wonder if you might do the
same..

It would be nice if someone else out there who has no issues would do this
as well so we could compare results.

Thanks,
Bob

 

[Dan]

Responding to your suggestion, here's what I get:
1. Project failed to start
2.Configuring progress bar (2 times)
3.Preparing to install
4. Installing feature progress bar (2 times)
5. Not enough memory
6. Just 'fades away"

One of the referenced FAQ's by Jim,asked to go into the registry. When i did
so and got to the suggested entry (s), I found all MSProject entries (20 or
30) would not allow any action on any of them. Right clicking produced
"Serializers cannot be opened. An error is preventing this key from being
opened. Access is denied."

Could this be a clue?

 

[Steve S]

I replied to your earlier post, but these are the exact same symptoms I'm
experiencing.
Also, in regards to your registry keys...
I had a similar issue w/Blackberry software that was incompatible (I believe
this issue is also one of VISTA compatiblity). The resolution included
creating new registry keys b/c the ones created on install were not
accessible by any user either...so yes, I think that's a BIG clue!
Thanks for your post!

 

[David Chatfield]

I had the same problem and your post proved to be the lifesaver. It is indeed
a Vista registry permissions issue. I fixed it by downloading the resource
kit tool subinacl (it isn't advertised as Vista compatible but it seems to
run just fine) and issuing the following two commands to grant administrator
access to all registry entries:

subinacl /subkeyreg KEY_LOCAL_MACHINE /grant=administrators=f /grant=system=f
subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f /grant=system=f

After that I was able to start Project 2007 as an administrator but running
without administrator privilege resulted in the whole configuration debacle
again.

I then guessed that the problem was the Project entries in HKEY_CLASSES_ROOT
so I gave user read access to those by issuing the following commands:

subinacl /subkeyreg HKEY_CLASSES_ROOT\Mspjevts.MSPJAppObj /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\Mspjevts.MSPJDocObj /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.(1033==1071).9 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.12.Serializers /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.ALL.12 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.ALL.9 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.Application /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.BASIC.9 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.BMP.9 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.CALENDARS.9 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.CSV /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.CSV.9 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.CSVDISP8.9 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.DIB.9 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.Docfile.4 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.DocfileMPT.4 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.GIF.9 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.GLOBAL /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.GLOBAL.12 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.GLOBAL8 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.GLOBAL8.8 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.GLOBAL9 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.GLOBAL9.9 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.GRAPH.9 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.HTML /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.HTML.9 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.HTMLDISP8.9 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.JPG.9 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.LIBRARY.9 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.MDB8 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.MDB8.8 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.MDB8.9 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.MDB8DISP8.9 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.MDBDISP8.9 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.META.9 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.MPD /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.MPD.8 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.MPD.9 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.MPDDISP8.9 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.MPM /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.MPM.9 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.MPP /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.MPP.12 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.MPP.8 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.MPP.9 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.MPPDISP8.9 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.MPPMPD.9 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.MPT /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.MPT.12 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.MPT.8 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.MPT.9 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.MPTDISP8.9 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.MPW /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.MPW.9 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.MPWDISP8.9 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.MPX /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.MPX.9 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.MPXDISP8.9 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.MTM.9 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.OBJECT.9 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.ODBC /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.ODBC.8 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.ODBC.9 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.ODBCMon /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.ODBCMon.12 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.PC.9 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.Pivot5 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.Pivot5.9 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.PNG.9 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.Project /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.Project.4 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.Project.4_1 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.Project.9 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.PROJFILE.9 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.PSI /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.PSI.12 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.Template /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.TIF.9 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.TXT /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.TXT.9 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.TXTDISP8.9 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.VIEWS.9 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.Workspace /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.XLS5 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.XLS5.9 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.XLS5DISP8.9 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.XLS8 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.XLS8.9 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.XLTemplate /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.XLTemplate.9 /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.XML /grant=users=r
subinacl /subkeyreg HKEY_CLASSES_ROOT\MSProject.XML.9 /grant=users=r

And finally I can start Project with no configuration screens appearing at
all. I suspect that the user level commands on their own would be enough to
fix the problem so I would just start with those.

 

[Tomasdepomas]

I don't know if you are ever going to read this again.
But i really feeled like thanking you, this question has been reall
annoying.
So THANK YOU