Please make a download manager that remembers download progress

M

M. Fontes

Good evening,
I live in the back woods in Vermont. There is no DSL or Cable connections.
Our phone service allows connections at best a robust 26kbaud! I am forced
to download my updates through this connection since you want to connect to
the target machine. I have a T1 connection at work. Since all of my update
downloads are multiple megabyte files it takes very long for the downloads.
I usually lose connection several times during downloads. My last windows
updates took at least 50 connections and subsequent disconnects to complete,
over a period of about 6 nights! I could have gotten them at work in just a
few minutes. At least the download manager remembered where I was when the
connection was lost. It could continue from that point.

Tonight I am trying to get updates for my outlook program and keep getting
kicked off before completion. This download program starts at the beginning
again, so I'm kind of dead in the water. I am not a novice. I have been
prgramming since the 70's and have developed with your products since C
version 1.

There are several options which could easily solve the problem for me and
the thousands in our position.

1. You could allow us to get some kind of code that we could enter after the
update system determines what our system requires for updates. We could
enter that code on a faster system, i.e. the workplace, and download the
update files necessary for installation on our home systems. (preferred
Method)

2. You could supply a SMART Download Manager like you have in the Windows
area that remembers where we are and allows us to continue. This gets by the
download failures. (at least we can do the download completely)

3. You could tell us how to disable the infernal 20 second " you have no
activity so we are going to cut you off" message. ( I keep falling asleep
and missing this message. I get a lot of terminations due to it. )

Please understand that not everone has access to the best tools. Sometimes
I think it would be better to live in third world countries than here. They
have better connections than are available to us.

I also need to know how to handle getting updates to machines in the field,
literally. Some machines are at satellite locations miles from phone lines.
How do I get files to update them without tearing them from their connections
and driving them "home"?

Sincerely,

M. Fontes

A



----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the "I
Agree" button in the message pane. If you do not see the button, follow this
link to open the suggestion in the Microsoft Web-based Newsreader and then
click "I Agree" in the message pane.

http://www.microsoft.com/office/com...6424d61bb6e1&dg=microsoft.public.officeupdate
 
M

Milly Staples [MVP - Outlook]

1. Get any one of the free download managers available from download.com
2. For the dial-up disconnect after x period of time, get a program like
stayalive (I used it before I got cable) - it will also probably be on
download.com.
3. Look into getting a fullfile version and burn it to a CD that you can
mail to your remote users to install.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, M. Fontes asked:

| Good evening,
| I live in the back woods in Vermont. There is no DSL or Cable
| connections. Our phone service allows connections at best a robust
| 26kbaud! I am forced to download my updates through this connection
| since you want to connect to the target machine. I have a T1
| connection at work. Since all of my update downloads are multiple
| megabyte files it takes very long for the downloads. I usually lose
| connection several times during downloads. My last windows updates
| took at least 50 connections and subsequent disconnects to complete,
| over a period of about 6 nights! I could have gotten them at work
| in just a few minutes. At least the download manager remembered
| where I was when the connection was lost. It could continue from
| that point.
|
| Tonight I am trying to get updates for my outlook program and keep
| getting kicked off before completion. This download program starts
| at the beginning again, so I'm kind of dead in the water. I am not a
| novice. I have been prgramming since the 70's and have developed
| with your products since C version 1.
|
| There are several options which could easily solve the problem for me
| and the thousands in our position.
|
| 1. You could allow us to get some kind of code that we could enter
| after the update system determines what our system requires for
| updates. We could enter that code on a faster system, i.e. the
| workplace, and download the update files necessary for installation
| on our home systems. (preferred Method)
|
| 2. You could supply a SMART Download Manager like you have in the
| Windows area that remembers where we are and allows us to continue.
| This gets by the download failures. (at least we can do the download
| completely)
|
| 3. You could tell us how to disable the infernal 20 second " you have
| no activity so we are going to cut you off" message. ( I keep
| falling asleep and missing this message. I get a lot of terminations
| due to it. )
|
| Please understand that not everone has access to the best tools.
| Sometimes I think it would be better to live in third world countries
| than here. They have better connections than are available to us.
|
| I also need to know how to handle getting updates to machines in the
| field, literally. Some machines are at satellite locations miles
| from phone lines. How do I get files to update them without tearing
| them from their connections and driving them "home"?
|
| Sincerely,
|
| M. Fontes
|
| A
|
|
|
| ----------------
| This post is a suggestion for Microsoft, and Microsoft responds to the
| suggestions with the most votes. To vote for this suggestion, click
| the "I Agree" button in the message pane. If you do not see the
| button, follow this link to open the suggestion in the Microsoft
| Web-based Newsreader and then click "I Agree" in the message pane.
|
|
http://www.microsoft.com/office/com...6424d61bb6e1&dg=microsoft.public.officeupdate
 

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