Poor performance under Office 2007 Ent

J

Jason

My scenario is that my 64 bit, P4 3.0ghz, 4 gig RAM is running Win 2003 as a
Terminal Server box for 15 users. Previosuly we ran Office 2003 and I can
only say that the speed of opening applications and files (documents and
files are on the same box to eliminate network traversing) was unbelievably
fast.

Enter Office 2007. We installed Office 2007 after removing Office 2003.

Since then the box has become very slow. Word, for example, will take
around 20 seconds to become available (after hour glass finally stops) and
then opening a local file takes around 5 seconds (compartive exercise under
2003 is that the file is presented almost instantly). Activity in Task
Manager shows the processor usage spiking a lot on the various Office
programmes even if a user is simply typing. Outlook similiary pauses
completely while accessing files or emails.

Microsoft Access is also greatly affeceted in terms of speed. Furthermore a
simple button in our database will work intermitingly. Click on it once and
it works as expected and yet click again and it will return a parameter
issue. On examining the buttons design its a simple "open form" button.

We have done a similiar isntalltion at two speparte sites and bot are
expeiencing degradation of speed as above.

At this point I am feeling like the Office product is not a stable product.
I use it at home stand alone and it functions okay but on a network there
are definitely problems.

I installed Office 2003 alongside 2007 this morning and tested similiar
functionality in both versions and still 2003 outperfoms 2007 by an
unacceptable amount especially on the type of hardwrae that we have. Am I
chasing my tail here? Has Office 2007 been receiving similiar issues. We
are backending onto Exchange 2003 and not 2007 at this point so is that a
possiblity? Any help or suggestions would be appreciated.

Reagrds

Jason
 
P

Patrick Schmid [MVP]

The first thing you should check is add-ins. There is a good chance that
an add-in that worked in 2003 won't work well in 2007 and cause
performance issues. You can check Word by opening it in safe mode via
start, run "word /a" or "word /safe"
If I am not mistaken, the minimum system requirements for Office 2007
are higher than they were for 2003. I guess that has an impact as well.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
 
N

Nevsky

I am running Office 2007 with Vista 64-bit and find it (especially Outlook
2007) to be excruciatingly slow.

Patrick Schmid said:
The first thing you should check is add-ins. There is a good chance that
an add-in that worked in 2003 won't work well in 2007 and cause
performance issues. You can check Word by opening it in safe mode via
start, run "word /a" or "word /safe"
If I am not mistaken, the minimum system requirements for Office 2007
are higher than they were for 2003. I guess that has an impact as well.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

My scenario is that my 64 bit, P4 3.0ghz, 4 gig RAM is running Win 2003 as a
Terminal Server box for 15 users. Previosuly we ran Office 2003 and I can
only say that the speed of opening applications and files (documents and
files are on the same box to eliminate network traversing) was unbelievably
fast.

Enter Office 2007. We installed Office 2007 after removing Office 2003.

Since then the box has become very slow. Word, for example, will take
around 20 seconds to become available (after hour glass finally stops) and
then opening a local file takes around 5 seconds (compartive exercise under
2003 is that the file is presented almost instantly). Activity in Task
Manager shows the processor usage spiking a lot on the various Office
programmes even if a user is simply typing. Outlook similiary pauses
completely while accessing files or emails.

Microsoft Access is also greatly affeceted in terms of speed. Furthermore a
simple button in our database will work intermitingly. Click on it once and
it works as expected and yet click again and it will return a parameter
issue. On examining the buttons design its a simple "open form" button.

We have done a similiar isntalltion at two speparte sites and bot are
expeiencing degradation of speed as above.

At this point I am feeling like the Office product is not a stable product.
I use it at home stand alone and it functions okay but on a network there
are definitely problems.

I installed Office 2003 alongside 2007 this morning and tested similiar
functionality in both versions and still 2003 outperfoms 2007 by an
unacceptable amount especially on the type of hardwrae that we have. Am I
chasing my tail here? Has Office 2007 been receiving similiar issues. We
are backending onto Exchange 2003 and not 2007 at this point so is that a
possiblity? Any help or suggestions would be appreciated.

Reagrds

Jason
 
J

jad715

I am having the exact same problem. I am running Office 2007 on a
Windows XP computer w/2.83 Ghz processor, 1G ram.
When I click on the Word file, it takes at least 25-30sec to open the
file, and it freezes the folder that I opened it from. Other
applications are working during this time. Have also tried it with
nothing open, and same problem. Any help?
 
A

Al

Is this forum only to explain your problems? Does anyone bother to answer all
these questions?

I don't want to repeat the same question over again however, I have the same
problemo.
 
I

iamrdbrown

I am experiencing the same type of problem. Office 2003 worked great, Office
2007 is like molasses in January... This has about convinced me I don't want
this software at home - my frustration levels couldn't take it at work and at
home... I hope Microsoft comes up with a answer before our company deploys
this one across the board.
 
D

Douglas

Ditto here with Word performance issues too. Reinstalled Office Enterprise
2007 with NO add-in's hoping that would clean things up. Still the same
extremely poor performance opening Word docs, switching between Word doc
windows, etc.

How do we get this fixed? Submit a bug report? Pay for support to fix
something that should work in the first place?

Suggestions?

BTW - I'm running a Lenovo T60p, Core2 2.33GHz with 3GB RAM.

- Doug
 

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