Pop Up Messages from Entourage all of asudden Popping up every 30 Seconds.

B

Bogey13

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: intel
Email Client: pop

Dear Forum Members,

I've had Microsoft Office 2008 for Mac since April and everything has been greaat. All of a sudden this message that looks like it's being generated by Entourage started popping up about a week ago, about every 30 seconds asking me" Microsoft Entourage wants to use your confidential information stored in "mail.comcast.net" in your Keychain. Do you want to allow this?".

Then it asks me to either "Always Allow, Deny or Allow". Even if I hit Allow, it pops up again and I have to hit it again, then the whole thing starts over again real soon.

My fear I I'm being Hacked or phished or something is trying to get my private information. It's just because the whole time I have used Entourage up until this problem, I never saw this or any other thing asking for acces to my orivate information.

Am I paranoid or does anyone know if this is normal? Does anyone know of an excellent Spyware, Malware, Firewall, Phishing Program for the Mac side of an intel iMac running the most recent Leopard version?

Thanks to all of you and I really hope some of you have answers to my questions. I'd like to safely stop these Pop-Ups and just for piece of mind get the best security software I can for the Mac side of my Computer. Thanks again and I look forward to hearing from something from anyone (desperate).

Bogey13
 
C

Corentin Cras-Méneur

All of a sudden this message that looks like it's being
generated by Entourage started popping up about a week ago, about every
30 seconds asking me" Microsoft Entourage wants to use your confidential
information stored in "mail.comcast.net" in your Keychain. Do you want
to allow this?".


Two things could be resposible for this:
- the server is rejecting the apssword (one of my e-mail accounts has
that problem — the server has hickups all the time and I keep on having
to re-enter the password until it eventually accepts it). If this is the
case, there isn't much you can do about it,

- The keychain entry for your password is corrupted. You can launch the
Keychain Access application and use the Keychina first Aid command to
try and repair the keychain, but if it doesn't work, you;d be better off
deleting the entry for the password of this account and letting
Entoruage re-create it from scratch.

Corentin
 
D

danceswithtrees

I just upgraded from Office 2004 to 2008 on OS 10.5 and am having the same
problem.

I tried running Keychain First Aid and it had had no errors. I tried
deleting the old exchange server entry on Keychain Access and created a new
one through Entourage (checked "Save passwd in my Mac OS keychain" in account
settings. Same problem.

If this is in fact a problem with the exchange server "hiccuping" all the
time and rejecting a valid passwd, this is a serious and annoying problem.
Since Microsoft controls both the server and the client in this situation,
perhaps a fix should be possible. Why is it that Office 2004 did not have
this problem? Or if it did, very rarely. Perhaps the new Entourage should try
again after a short wait before throwing up a request for keychain access.
 
W

William Smith [MVP]

danceswithtrees said:
I just upgraded from Office 2004 to 2008 on OS 10.5 and am having the same
problem.

I tried running Keychain First Aid and it had had no errors. I tried
deleting the old exchange server entry on Keychain Access and created a new
one through Entourage (checked "Save passwd in my Mac OS keychain" in account
settings. Same problem.

If this is in fact a problem with the exchange server "hiccuping" all the
time and rejecting a valid passwd, this is a serious and annoying problem.
Since Microsoft controls both the server and the client in this situation,
perhaps a fix should be possible. Why is it that Office 2004 did not have
this problem? Or if it did, very rarely. Perhaps the new Entourage should try
again after a short wait before throwing up a request for keychain access.

These messages are not from Entourage but from the Mac OS itself.

Which of the three buttons are you clicking when this happens: "Always
Allow", "Allow" or "Deny"? You should be clicking on "Always Allow".

Have a look at this message thread for additional information
<http://forums.macrumors.com/showthread.php?referrerid=59552&t=485566>.

Hope this helps!

--

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
Twitter: follow <http://twitter.com/meck>
 

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