POP3 and McAfee

J

Jack Handy

Hey all,

I have a machine on which McAfee SecurityCenter was installed with all the
applications. (not by me though!) After the install, Outlook will no longer
download e-mail from the POP3 server. It connects and everything looks fine
according to the SMTP log file but the mail doesn't get retrieved. Even
after completely un-installing the software the problem persists. I did go
into the properties for this account and verify that the SMTP and POP3
servers are correct, not set to localhost as McAfee requires after install.
The same
is also true of Outlook Express using the same account and mailbox. I have
verified the problem is not associated with the ISP. McAfee says that with
the software un-installed, it must be some other problem but I am very
sceptical.

Have you ever run across this and figured out how to fix it?

Thanks for any help you can give.


Jack
 
B

BillR [MVP]

Use an application such as Magic Mail Monitor to log onto the POP3 account
and delete email messages already there. Outlook should be ok after that.
McAfee does this when it finds a virus in a message on the server. for that
reason, I disable the McAfee email integration.
 

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