Popup on "send"

[Donald Campbell]

On pressing send a popup appears saying:



A program is trying to access e-mail addresses you have stored in
Outlook. Do you want to allow this?

If it is unexpected, it may be a virus and you should choose "No.


There is a tick box for "Allow access for " and you can choose a time
period.




The message box clams to be Microsoft Office Outlook. It appears three
time per email sent.

Running Outlook 2003 SP2.



Anyone any ideas what is causing this and how to stop it? Spy doctor and
the anti-virus claim the PC to be clean.

BR
Don C

 

[JCMoney]

On pressing send a popup appears saying:


A program is trying to access e-mail addresses you have stored in
Outlook. Do you want to allow this?


If it is unexpected, it may be a virus and you should choose "No.


There is a tick box for "Allow access for " and you can choose a time
period.


The message box clams to be Microsoft Office Outlook. It appears three
time per email sent.


Running Outlook 2003 SP2.


Anyone any ideas what is causing this and how to stop it? Spy doctor
and
the anti-virus claim the PC to be clean.


BR
Don C

Where is the pop-up coming from? Do you have Norton Internet Security
installed, or something similar?

 

[Scot T Brennecke]

This is, in fact, truly Outlook doing this annoying thing.
http://support.microsoft.com/default.aspx?scid=kb;EN-US;263074

Many have tried, and few have succeeded in thoroughly preventing this annoyance, but it can be done.

 

[Donald Campbell]

Hi Scot

After more searching I did manage to track this down as a design feature
in later versions of Outlook.

Real pain. I am going to have a whinge at M/S.


BR
Don C

 

[Sue Mosher [MVP-Outlook]]

You'd be ranting at the wrong folks. The right folks to complain to would be the developers of the external program or badly constructed add-in that's triggering the prompt. Correct construction methods that avoid security prompts have been documented for more than 5 years. You'd think Adobe would know better, but their Outlook add-in for Acrobat is probably the most common cause of this prompt. See if the symptoms and cure at http://www.slipstick.com/outlook/ol2002sp3.htm#problems fit.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Brian Tillman]

This is, in fact, truly Outlook doing this annoying thing.

No, it's not. Based on the OP's description, the most likely cause is an
add-in like PDFMaker, part of Adobe Acrobat.

 

[Donald Campbell]

The rant would be about the fact that they make a change that causes a
lot of problems without warning and do not offer away to disable it.

BR
Don C

 

[Sue Mosher [MVP-Outlook]]

The page I suggested explains how to disable the program that is probably causing the problem.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

The rant would be about the fact that they make a change that causes a
lot of problems without warning and do not offer away to disable it.

BR
Don C

You'd be ranting at the wrong folks. The right folks to complain to would be the
developers of the external program or badly constructed add-in that's triggering
the prompt. Correct construction methods that avoid security prompts have been
documented for more than 5 years. You'd think Adobe would know better, but their
Outlook add-in for Acrobat is probably the most common cause of this prompt. See
if the symptoms and cure at http://www.slipstick.com/outlook/ol2002sp3.htm#probl
ems fit.

 

[Ken Slovak - [MVP - Outlook]]

The change was made 5 years ago. If Adobe or whoever hasn't heard about it
by now they just aren't paying any attention. Or they don't know how to code
properly to avoid the problem. Almost everyone else knows how to do that.

 

[Scot T Brennecke]

I disagree. It is most certainly Outlook that is popping up the message box and warning about a
program trying to get access. The fact that the add-in could have done a work-around to avoid
Outlook's warning doesn't change the fact that Outlook is doing the annoying warning.

 

[Brian Tillman]

I disagree. It is most certainly Outlook that is popping up the
message box and warning about a program trying to get access. The
fact that the add-in could have done a work-around to avoid Outlook's
warning doesn't change the fact that Outlook is doing the annoying
warning.

I'll concede this point, but it is still the add-in causing the problem.