possible virus?

[Tony Sengsourya]

I have a user who recently started recieve a message:

[A program is trying to access e-mail addresses you have stored in Outlook.
do you want to allow this? If this is unexpected, it may be a virus and you
should choose "No".]

We obviously chose no. This message appears when replying or creating a new
message. Did a virus scan but nothing was found. Spysweeper scan and nothing
was found.

Any information about this would be greatly appreciated.

Thanks in Advance.

 

[Brian Tillman]

I have a user who recently started recieve a message:

[A program is trying to access e-mail addresses you have stored in
Outlook. do you want to allow this? If this is unexpected, it may be
a virus and you should choose "No".]

We obviously chose no. This message appears when replying or creating
a new message.

1) Disable Word as the email editor
2) Remove the add-in from Outlok or Word that is causing the problem. Often
it's Adobe Acrobat's PDFMaker.

 

[Tony Sengsourya]

This message started to appear after I install some office updates. So I
think it is caused by that. But I'll try to follow your suggestions however I
need more detailed instructions on how to do them.

Thanks,
Tony

I have a user who recently started recieve a message:

[A program is trying to access e-mail addresses you have stored in
Outlook. do you want to allow this? If this is unexpected, it may be
a virus and you should choose "No".]

We obviously chose no. This message appears when replying or creating
a new message.

1) Disable Word as the email editor
2) Remove the add-in from Outlok or Word that is causing the problem. Often
it's Adobe Acrobat's PDFMaker.

 

[Brian Tillman]

This message started to appear after I install some office updates.
http://www.slipstick.com/outlook/ol2002sp3.htm

So I think it is caused by that. But I'll try to follow your
suggestions however I need more detailed instructions on how to do
them.

I think it's fairly elementry to disable Word as your email editor. As to
the other, if it's Acrobat, uninstall it and reinstall it, choosing a custom
install. Then disable installing the add-in.