post sp2 install:forgot or never had outlook express identity pass

[jsayre]

I just finally installed service pack 2 on my otherwise very current XP Home
install. When I try to start Outlook Express it pops up a window asking me
to log into my identity. I got this machine in 2002 and if I set an identity
password at the time I don't remember it. How do I get into my express
identity ?
Tx

 

[Hal Hostetler [MVP P/I]]

This newsgroup is for Outlook, not Outlook Express, you'll find more
expertise in the OE newsgroups. Having said that,
this may help:

OLEXP: Forgotten Identity Passwords Are Not Recoverable
http://support.microsoft.com/?kbid=221157

1) You'll need to create a new identity:
How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169
2) Import the old data:
http://insideoe.tomsterdam.com/faqs/how.htm#importOE5
3) Then edit the registry to delete the old identity:
How do I delete an Identity if I forgot the password?
http://insideoe.tomsterdam.com/faqs/how.htm#delnopass

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
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