PowerPoint 04 Font issue

[DS]

Hi - I just installed office 2004, and I can't do anything in
PowerPoint without getting a font error message: "The M S P (a bunch of
Japanese letters) font is unavailable on your computer, so PowerPoint
substituted another font"..."The M S P (a bunch of Japanese letters)
font might be disabled or removed. Try reinstalling the font from the
CD".

This is annoying. I can't read Japanese, so I don't know what font they
are talking about. And I over-rode my custom install and installed
everything from the disk (figuring the mystery Japanese font was in
there somewhere), but it still doesn't work.

Anyone know what this is about? Please let me know...I can't use
PowerPoint until it is fixed!

Thanks
-DS

 

[Mickey Stevens]

See this PowerPoint FAQ:
<http://www.rdpslides.com/pptfaq/FAQ00650.htm>

 

[Guest]

If you have trouble w/Mickey's suggestion, I would try the steps
mentioned at
http://groups.google.com/group/microsoft.public.mac.office.powerpoint/msg/772c2204a909547b.

 

[Sol Apache]

I have this problem too, and thanks for answering the question on behalf of
another.

I find that installing MS PGothic using FontBook doesn¹t work. Does it have
to be in the system file font folder rather than in the user collection?.

My other query is that I think this is a bug. Why do we need this font? I am
not using anything in Japanese. Does ppt demand of Japanese users that they
need some Roman font to be installed?

How do I report this bug to Microsoft?

Thanks for any help


Sol

 

[Steve Rindsberg]

My other query is that I think this is a bug. Why do we need this font? I am

not using anything in Japanese. Does ppt demand of Japanese users that they
need some Roman font to be installed?

Yes it's a bug.

How do I report this bug to Microsoft?

No need to. They know.

 

[Guest]

Did you try the other steps in my other post regarding deleting
com.apple.ATS.plist or deleting the OS font caches mentioned on page 26
of http://images.apple.com/pro/pdf/L303878B_Font_TT_v4.pdf?

 

[David Westcott]

This seems to be a change in behaviour in what MS Office 2004 does
automatically when first run (runtime install).

Up until 11.2.x a network install (drag & drop) of Office 2004 would
automatically install the files in /Office/Fonts/ folder to a users
/Library/Fonts/ folder. This is controlled by the presence of a file called
"Do Fonts" in the /Office folder.

This doesn't now seem to be happening and PowerPoint (and only PowerPoint)
gives the font warning message described below. MS PGothic is the font that
the runtime install uses to determine whether its' fonts are installed or
not.

If you manually transfer the fonts between the locations above the error
stops and PowerPoint starts up as normal.



I'm still investigating this.


David

Hi - I just installed office 2004, and I can't do anything in
PowerPoint without getting a font error message: "The M S P (a bunch of
Japanese letters) font is unavailable on your computer, so PowerPoint
substituted another font"..."The M S P (a bunch of Japanese letters)
font might be disabled or removed. Try reinstalling the font from the
CD".

This is annoying. I can't read Japanese, so I don't know what font they
are talking about. And I over-rode my custom install and installed
everything from the disk (figuring the mystery Japanese font was in
there somewhere), but it still doesn't work.

Anyone know what this is about? Please let me know...I can't use
PowerPoint until it is fixed!

Thanks
-DS

________________________________________________________________
David Westcott
Senior Team Leader - Workstations & Media Devices
Information Services
39-41 Park Place
Cardiff University
Cardiff, CF10 3BB

(e-mail address removed)
Tel: (+44) 029 2087 5777
________________________________________________________________