PowerPoint 2004 font crash issues - EU users only?

P

Peter White

PowerPoint 2004 crashes constantly with the EXC_BAD_ACCESS error when
I've opened PC-created PPT files. Yet those same files open fine with
PowerPoint X.

I did all the suggested fixes from this forum, even 'Archive and
Install", and sorted all my font folders to be fully compatible. But
still the crashes happened.

By process of elimination, I've now traced the culprit to the typical
'accented' letters used in Europe - umlauts for example - coming from
presentations created on PCs - or maybe from text cut and pasted from
PC files.

The font isn't the problem, but the character mapping is: changing
fonts throughout the presentation in Powerpoint X (or on the PC) does
not change the specific assigned character. So use PowerPoint X to
remove those offending accents. Remember to completely delete the
offending character and ideally type the replacement from 'within' the
word so you use the surrounding 'good' font characteristics and don't
replicate the 'bad' one. Save, and then it will open fine in
Powerpoint 2004.

This seems to be a simple character mapping error, which is a very
annoying bug in PowerPoint 2004 only.
 

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