PowerPoint 2004 in Office 2004 Mac crashes on all older documents.

[Kurt Lang]

Any PowerPoint file I have from any previous version opened fine under
Office X or earlier, but PowerPoint 2004 in Office 2004 Mac crashes
about 3/4 of the way into reading a file every time. This is under OS
X 10.3.5 using the Student/Teacher Edition. I've tried reinstalling
the application both by dragging the PowerPoint package onto the hard
drive, and the selective reinstall process so it installs all of the
support files. Nothing helps. Any ideas?

 

[Kurt Lang]

Never mind. Turns out it needed the Wingdings font of all things to
open an existing file.

 

[TAJ Simmons]

Kurt,

Thanks for posting your solution.

TAJ

 

[Hammer Tsui]

How can I make the happen? When I open PowerPoint, I found Winddings
font was there. When I go ahead to open the file I receive, it crash.

 

[Enrique Ibarra Anaya]

How can I make the happen? When I open PowerPoint, I found Winddings
font was there. When I go ahead to open the file I receive, it crash.

Hi, I am experiencing a similar problem with PowerPoint. I tried to
open a presentation I received by email and Powerpoint crashed. Since
then, I am not able to open ANY Powerpoint file (it crashes). I can
open Powerpoint and create a new presentation, but if I try to save it
Powerpoint will crash too. I deleted Powerpoint (dragged it to the
trash can) and reinstalled it again, but this did not solve the
problem. The following paragraph contains the header of the error
report provided by PowerPoint. Any ideas on how to fix this ? Thanks a
lot in advance.

Microsoft Error Reporting log version: 1.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2004-10-11 13:56:44 -0500
Application Name: Microsoft PowerPoint
Application Version: 11.0.0.040330
Module Name: CoreFoundation
Module Version: unknown
Module Offset: 0x00006834
Extra app info: Reg=English Loc=0x0409