PowerPoint 2007 Re-installs whenever it runs

[Rod Behr]

PowerPoint 2007 is installed as part of Office 2007. All other apps work
fine. Powerpoint runs the office installer whenever it starts up and, every 5
goes or so, asks to re-enter the product key. The installer and re-entered
product key work, but this is within a corporate environment and therefore
not an acceptable solution.

Further: This seems to be a permissions issue - it does not happen when
logged in as local or domain admin. When logged in as a standard user who has
local admin rights, the installer runs. I even tried installing Office as the
user, but results the same: admins can run Powerpoint without the installer
kicking in, but users cannot, even when they have admin rights.

 

[Rod Behr]

More on this issue...

Event logs show the following:

EventID: 1001
Detection of product '{91120000-0014-0000-0000-0000000FF1CE}', feature
'PPTFiles' failed during request for component
'{0638C49D-BB8B-4CD1-B191-053E8F325736}'

EventID: 1004
Detection of product '{91120000-0014-0000-0000-0000000FF1CE}', feature
'ProductFiles', component '{97F80D05-17A1-DC99-C01F-C8B3B9A1E18E}' failed.
The resource
'HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Installations\x86_Microsoft.VC80.ATL_1fc8b3b9a1e18e3b_8.0.50727.93_x-ww_6e85597d\downlevel_manifest.8.0.50727.93\' does not exist.

Once again, any help most welcome!

 

[Echo S]

You might try asking in the Office General Questions or Office Setup
groups -- they deal more with these kinds of setup questions than we do
here.

You may end up having to call Microsoft on this one, though.

 

[Austin]

Do you have more than one version of PowerPoint installed on the machine?


--
Austin Myers
AT&W Technologies

Creators PowerPoint Add-Ins
www.playsforcertain.com