PowerPoint 2008 crash on 10.5 when printing,Print Preview or Save to PDF.

[tkx]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

Similar to this:
<http://www.officeformac.com/ProductForums/PowerPoint/1192?@@>

I've observed PowerPoint 2008 crashing when trying to print a presentation (20 or so slides) to a real printer, to PDF (via Apple's PDF generation) and to temporary PDF for Preview to display. In general, shorter files print okay, but there seems to be a threshold around 10 pages where it crashes more often than not.

Mac OS X 10.5.4, PowerPoint 2008 12.1.3. Have tried different printers, different models of printers (Lexmark, Canon, etc).

It's not 100% - probably 90% of the time with a particular file. If the wind is blowing the right direction, it may get all the way through.

However, PowerPoint 2004 on the same computer, same file, same print options, same printer, same print driver is able to do the job.

Likewise, I've seen similar with Word 2008 crashing during attempts to print, when Word 2004 prints just fine - again, to real printer, PDF and Preview PDF.

 

[photocat]

I started another forum on this subject - but for some reason it seems to have become inactive - even though someone posted to it yesterday!

In this forum poeple were pointing towards their printer drivers, but even having checked they had the latest etc. no fix. These were generally Canon printers experiencing the issue - I just wanted to throw in that in my case the printer is a Konica Minolta using the fiery drivers - so no common ground there .......

 

[Nate Hamilton]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

Similar to this:
<http://www.officeformac.com/ProductForums/PowerPoint/1192?@@>

I've observed PowerPoint 2008 crashing when trying to print a presentation (20
or so slides) to a real printer, to PDF (via Apple's PDF generation) and to
temporary PDF for Preview to display. In general, shorter files print okay,
but there seems to be a threshold around 10 pages where it crashes more often
than not.

Mac OS X 10.5.4, PowerPoint 2008 12.1.3. Have tried different printers,
different models of printers (Lexmark, Canon, etc).

It's not 100% - probably 90% of the time with a particular file. If the wind
is blowing the right direction, it may get all the way through.

However, PowerPoint 2004 on the same computer, same file, same print options,
same printer, same print driver is able to do the job.

Likewise, I've seen similar with Word 2008 crashing during attempts to print,
when Word 2004 prints just fine - again, to real printer, PDF and Preview PDF.

Do you have the latest Office update installed? (Help > Check for updates)
If you are still experiencing this, would you mind sending me the file you
are experiencing the issue with to see if I can reproduce your problem?

Thanks,
--
Nate Hamilton
Microsoft Mac PowerPoint Test Team
v-nahamiATmicrosoftDOTcom

Disclaimer: This posting is provided ³AS IS² with no warranties, and confers
no rights.

 

[BIC]

Something I've found which seems to work is to highlight the ppt doc while
your in the Finder, go to the File menu and select the Print option.
This has worked for me with 2 ppt docs (14 and 26 pages) sent to 2 different
printers.

 

[BIC]

I started another forum on this subject - but for some reason it seems to have become inactive - even though someone posted to it yesterday!

In this forum poeple were pointing towards their printer drivers, but even having checked they had the latest etc. no fix. These were generally Canon printers experiencing the issue - I just wanted to throw in that in my case the printer is a Konica Minolta using the fiery drivers - so no common ground there .......

Something I've found which seems to work is to highlight the ppt doc while
your in the Finder, go to the File menu and select the Print option.
This has worked for me with 2 ppt docs (14 and 26 pages) sent to 2 different
printers.