Powerpoint and Word crash

[texasedward]

I an running a Power Mac G5 and recently installed Mac OS 10.5
(Leopard). I have Microsoft Office Mac 10.0 which I have used for a
long time with no problem. Now, however, when I launch either,
especially Powerpoint, the file opens for about 5 seconds then
crashes. Anybody have a similar experience and have a solution.
Microsoft tells me I need to upgrade to Windows 2004.

 

[CyberTaz]

In view of the fact that Office X was designed based on what the original
introduction of OS X was *intended* to be and is now EOL (no longer
supported & no further updates) by MS, it wouldn't be surprising to find
that Leopard has left it behind. I honestly do not know as I've not seen any
official statement one way or another. However, I can assure you that if it
has any chance of running on Leopard it will have to be updated - you
specify 10.0 in your post, current update is 10.1.9 - in fact, it's
surprising that you haven't had previous problems with Office X (10.0)
depending on what version of OS X you were running it on.

The advice to upgrade to 2004 is pretty sound though, since it is a far more
well developed product with a number of enhancements.

 

[Bras]

Hi, do you have Time Machine turned on with an external drive?
If so try to unhook the external and try the programs.
Bras

 

[perarneflo]

I have Powerpoint 10.1.9 and I have the same problem. When I start
Powerpoint it starts oad a blank/new presentation but it crashes before it's
finished. The same thing happens if I try to open a previously made
presentation.

Any idea what could be wrong?

I had no problems with PP in Tiger and I have no problems with Excel and
Word which both are version 10.1.8

P.S. I have not activated Time Machine.

 

[Jim Gordon MVP]

Hi,

There aren't any known problems that would cause what you are seeing.

Please undertake general troubleshooting steps. One of them may cure the
ill. If it does, please report back which one did the trick for you.

http://www.mcgimpsey.com/macoffice/office/troubleshooting.html

Thanks

-Jim

I have Powerpoint 10.1.9 and I have the same problem. When I start
Powerpoint it starts oad a blank/new presentation but it crashes before it's
finished. The same thing happens if I try to open a previously made
presentation.

Any idea what could be wrong?

I had no problems with PP in Tiger and I have no problems with Excel and
Word which both are version 10.1.8

P.S. I have not activated Time Machine.

[...]current update is 10.1.9 [...]
The advice to upgrade to 2004 is pretty sound though, since it is a far more
well developed product with a number of enhancements.

--
Jim Gordon
Mac MVP

MVPs are not Microsoft Employees
MVP info

 

[Leslie]

I also can't open up powerpoint (office for mac: 10) since upgrading to mac os 10.5.1

A bit frustrating. I would like to own a trial version of powerpoint 2008 for mac before buying it. Anyone have an idea if that's possible?

 

[Leslie]

I also can't open up powerpoint (office for mac: 10) since upgrading to mac os 10.5.1

A bit frustrating. I would like to own a trial version of powerpoint 2008 for mac before buying it. Anyone have an idea if that's possible?

 

[CyberTaz]

Depending on how you upgraded to Leopard you may have to run the Remove
Office utility, reinstall& update the suite. Unfortunately you don't provide
any substantive details about your situation.

Have not yet seen anything about a trial version of Office 2008 - but it
would be unusual for there to not be one - perhaps in a couple of weeks.
Keep an eye on the Mactopia web site for an announcement:

http://www.microsoft.com/mac/default.mspx

Regards |:>)
Bob Jones
[MVP] Office:Mac

 

[Ian]

Using the linked fix to get rid of the pdf maker allowed me to use Powerpoint v.X with OS X 10.5. I was thinking of upgrading to Office2008, but discovered it is not compatible with Endnote, so this fix solved a real dilemma!

 

[ANONYMOUS]

BECAUSE IAM A FIRST TIME USER OF MAC, I THOUGHT THAT MY FAILURE WITH WORD 2004 FOR MAC WAS MY INEXPERIENCE, BUT NOW I REALIZE THAT THE SAME IS HAPPENING TO ALL THE ABOVE PERSONS. PLEASE DO SOMETHING IMMEDIATELY. THE REASON OF BUYING A COMPUTER WAS, ESSENTIALLY, TO READ THE E-MAILS MY FRIENDS WERE ANXIOUS TO SHARE WITH ME, AND NOW I CANT EVEN SEE THE BEAUTIFUL PICTURES THEY ARE SO PROUD TO SHOW...THERE IS A DIFFERENCE, IAM WILLING TO PAY ANY AMOUNT JUST TO WATCH THOSE PPS'S.

 

[Jim Gordon MVP]

Hi,

The pps files are PowerPoint presentations.

Sometimes MacOS does not know that it should use PowerPoint to open pps
files. This is pretty easy to fix.

Find a pps file or save one from email to a location so that you know where
the file is and you can find it in the Finder.

Right click (or control-click) on the file¹s icon and choose Get Info.

In the Get Info box that opens, there is a section called Open With. Set
that to Microsoft PowerPoint then click the Change All button.

After you do this then Mac OS will use PowerPoint to open the pps files and
all should be well.

-Jim

BECAUSE IAM A FIRST TIME USER OF MAC, I THOUGHT THAT MY FAILURE WITH WORD 2004
FOR MAC WAS MY INEXPERIENCE, BUT NOW I REALIZE THAT THE SAME IS HAPPENING TO
ALL THE ABOVE PERSONS. PLEASE DO SOMETHING IMMEDIATELY. THE REASON OF BUYING
A COMPUTER WAS, ESSENTIALLY, TO READ THE E-MAILS MY FRIENDS WERE ANXIOUS TO
SHARE WITH ME, AND NOW I CANT EVEN SEE THE BEAUTIFUL PICTURES THEY ARE SO
PROUD TO SHOW...THERE IS A DIFFERENCE, IAM WILLING TO PAY ANY AMOUNT JUST TO
WATCH THOSE PPS'S.

--
Jim Gordon
Mac MVP

MVPs are not Microsoft Employees
MVP info

 

[Crispin Bates]

I have installed Office 2008 on three computers, all running leopard. On one machine the installation was flawless and yes, it does run faster than Office 2004 on an Intel machine. On the second machine everything worked except Word, which crashed soon after opening. The simple solution was to delete Preferences/Microsoft. Office rebuilt its preference files and everything then worked fine. The third machine though presents a truly intractable problem. Everything runs fine, except that Word crashes when, and only when, the formatting palette is used, or an attempt is made to add page numbers, or a table. Anything other than simple typing therefore. I have deleted and re-installed, deleted prefs, all to no effect. Interestingly, the same defect arose on the same machine in Office 2004, suggesting that it may be a third party conflict, but I have no idea which. Any suggestions would be most welcome.

 

[Alan A]

I have also been running into problems using PowerPoint with Leopard 10.5.1. The PP has been crashing even when I just try to open a stored file. Desperately need some suggestions. Thanks.

 

[RichV]

I am having the same issue with Powerpoint. Where it the link for the fix to
be found?

 

[Barbara_Nelson]

am on Leopard 10.5.1 (not an intel-based laptop) with newly installed Office 2008. For my larger PPT files (seems like over 4MB), when I try to print Notes view in Black and White, PowerPoint crashes.

If removing the pdf maker is the solution, I'm in trouble. I have to create PDF's to upload to my print service to print my manuals.

Any suggestions?

 

[Steve Rindsberg]

am on Leopard 10.5.1 (not an intel-based laptop) with newly installed Office 2008. For

my larger PPT files (seems like over 4MB), when I try to print Notes view in Black and
White, PowerPoint crashes.

If removing the pdf maker is the solution, I'm in trouble. I have to create PDF's to

upload to my print service to print my manuals.

Any suggestions?

I haven't used Mac Acrobat in quite a while, but IIRC, PDFMaker is an add-in that Acrobat
installs in PPT and the other Office apps.

Does it also include Distiller and an Adobe PDF driver? You should be able to print to
the PDF driver or to a PostScript file and then open that in Distiller to make PDF.

And that's assuming the Mac OS' own PDF making facilities aren't acceptable to the print
shop. They may be ... you may want to check with them about it.

================================================
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================

 

[FM]

I am running Leopard 10.5 and had the same problem with PP (office X for Mac).
I solved my problem going Office>Startup>Powerpoint>PFDMaker.ppa and throw away PFDMaker.ppa.

 

[Bryher]

I am having exactly the same problem - thank goodness for Time Machine which means I can go back and get the earlier version! I am trying to work on a word document which I am transfering into a PP but both applications keep on crashing!

I also got the problem after I upgraded to Leopard. I have a G5 imac PowerPC.

 

[chechakoo]

Hi: I am having the same problems with word and powerpoint. I am using a macbook (intel) running OSX 10.4.1 (tiger) and microsoft office 2004 for mac(originaly VER. 11.3.0 - recently updated to ver. 11.4.0)

 

[Jeff]

When Launching My PowerPoint 2008 it always hangs wile opening a new workbook for up to 3 minutes with the colored beach ball swirling in the background. When power point 2008 actually opens its a miracle!This is a very frustrating problem!! I should have no problems i have a Macbook with 2 gigs of ram and a 2.2 Intel core 2 duo processor. This Application should be running fast and smoothly but Microsoft has failed agen. I really encourage Microsoft to send out an update to its customers to corrects the problems that I and other customers have been having problems with such as freezing and non responsiveness with its programs especially PowerPoint for me my word and excel have been working fine.