PowerPoint crashes when recording Breeze

D

dubbleu_b

I'm hoping someone has an idea on how to help. I have a new computer running
XP Professional SP2, Microsoft Office for Students & Teachers 2003, SP2 and
Macromedia Breeze Presenter 5.1.269. I create a PowerPoint presentation and
then access the Breeze menu to record audio. As soon as I click on the red
record button I receive the message "PowerPoint has encountered a problem and
needs to close." I am running the latest build of Breeze and have been
unsuccessful getting a response from anyone at the Adobe (Macromedia) site. I
am not sure if this is a Breeze issue or a PPT issue so I'm posting here in
the hope that someone will have an idea of what to do to fix my problem.
Everything ran just fine on my previous computer.

I have tried different microphones - both USB and microphone jack. I have
also uninstalled and reinstalled Breeze several times and several different
versions.
 
M

Michael Koerner

Have you tried recording your audio without PowerPoint running? then
inserting it after you have finished recording? Could be something that the
two programs running at the same time that causes the problem.

--
<>Please post all follow-up questions/replies to the newsgroup<>
<><>Email unless specifically requested will not be opened<><>
<><><>Do Provide The Version Of PowerPoint You Are Using<><><>
<><><>Do Not Post Attachments In This Newsgroup<><><>
Michael Koerner [MS PPT MVP]


| I'm hoping someone has an idea on how to help. I have a new computer
running
| XP Professional SP2, Microsoft Office for Students & Teachers 2003, SP2
and
| Macromedia Breeze Presenter 5.1.269. I create a PowerPoint presentation
and
| then access the Breeze menu to record audio. As soon as I click on the red
| record button I receive the message "PowerPoint has encountered a problem
and
| needs to close." I am running the latest build of Breeze and have been
| unsuccessful getting a response from anyone at the Adobe (Macromedia)
site. I
| am not sure if this is a Breeze issue or a PPT issue so I'm posting here
in
| the hope that someone will have an idea of what to do to fix my problem.
| Everything ran just fine on my previous computer.
|
| I have tried different microphones - both USB and microphone jack. I have
| also uninstalled and reinstalled Breeze several times and several
different
| versions.
|
 
D

dubbleu_b

Thanks for the suggestion. I can record audio using Windows sound recorder
and can import it. Breeze is a PPT add-in so I can't use that without running
PPT. Recording outside of PPT and importing into Breeze would not be a very
feasible long-term solution.
In case there's a good clue to solving the problem, my error details are as
follows: 6icrosoft Office 11, Faulting application powerpnt.exe, version
11.0.8024.0, stamp 4451e0be, faulting module ppsaudio.dll, version 1.0.0.1,
stamp 3fb9a03a, debug? 0, fault address 0x0000a99f.


ppsaudio.dll is located in the Macromedia Breeze folder.
thanks.
 
M

Michael Koerner

I've never used the product, but you might try here for some more
information http://www.indezine.com/products/powerpoint/addin/breeze.html
and hopefully Geetesh will jump in with a solution.

--
<>Please post all follow-up questions/replies to the newsgroup<>
<><>Email unless specifically requested will not be opened<><>
<><><>Do Provide The Version Of PowerPoint You Are Using<><><>
<><><>Do Not Post Attachments In This Newsgroup<><><>
Michael Koerner [MS PPT MVP]


| Thanks for the suggestion. I can record audio using Windows sound recorder
| and can import it. Breeze is a PPT add-in so I can't use that without
running
| PPT. Recording outside of PPT and importing into Breeze would not be a
very
| feasible long-term solution.
| In case there's a good clue to solving the problem, my error details are
as
| follows: 6icrosoft Office 11, Faulting application powerpnt.exe, version
| 11.0.8024.0, stamp 4451e0be, faulting module ppsaudio.dll, version
1.0.0.1,
| stamp 3fb9a03a, debug? 0, fault address 0x0000a99f.
|
|
| ppsaudio.dll is located in the Macromedia Breeze folder.
| thanks.
|
| "Michael Koerner" wrote:
|
| > Have you tried recording your audio without PowerPoint running? then
| > inserting it after you have finished recording? Could be something that
the
| > two programs running at the same time that causes the problem.
| >
| > --
| > <>Please post all follow-up questions/replies to the newsgroup<>
| > <><>Email unless specifically requested will not be opened<><>
| > <><><>Do Provide The Version Of PowerPoint You Are Using<><><>
| > <><><>Do Not Post Attachments In This Newsgroup<><><>
| > Michael Koerner [MS PPT MVP]
| >
| >
| > | > | I'm hoping someone has an idea on how to help. I have a new computer
| > running
| > | XP Professional SP2, Microsoft Office for Students & Teachers 2003,
SP2
| > and
| > | Macromedia Breeze Presenter 5.1.269. I create a PowerPoint
presentation
| > and
| > | then access the Breeze menu to record audio. As soon as I click on the
red
| > | record button I receive the message "PowerPoint has encountered a
problem
| > and
| > | needs to close." I am running the latest build of Breeze and have
been
| > | unsuccessful getting a response from anyone at the Adobe (Macromedia)
| > site. I
| > | am not sure if this is a Breeze issue or a PPT issue so I'm posting
here
| > in
| > | the hope that someone will have an idea of what to do to fix my
problem.
| > | Everything ran just fine on my previous computer.
| > |
| > | I have tried different microphones - both USB and microphone jack. I
have
| > | also uninstalled and reinstalled Breeze several times and several
| > different
| > | versions.
| > |
| >
| >
| >
 

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