C
Chris Henry
Hello all.
PROBLEM REPORT
Powerpoint version now in use: 2000 with all
service packs installed
Version the file was created in or opened in
since, if any: 2000
Windows version: xp pro, service pack 2
Other hardware involved (printer, etc):none
Description of problem:
We have a 300MB powerpoint presentation with @ 400
slides, all photos. we are having trouble on one
of our machines that is very hard to diagnose.
when powerpoint is open on this machine and the
file is open it will freeze and crash when trying
to do anything with it. also the task manager
reports @ 700MB of memory captured and in use by
powerpoint.exe.
Now when we open the file on another computer we
have no trouble and it only captures @ 340MB of
memory in the task manager.
These are identical computers with the exception
of one machine having 4 gb of ram and the other
only 2GB
These are HP xw 4400 workstations with dual core
2.1 ghz intel processors.
the performance meter shows powerpoint running
about 50% of each CPU
this machine does not freeze with every
powerpoint, but it does capture " double" the
memory of the other machines.
We also checked this file on a laptop that has a
single core processor and it captures the 340MB of
memory but its cpu goes down to 3-4% at idle with
the file open , but the dual core machines all
stay @ 50%
there are no linked images or video, every photo
is embeded.
any thoughts are greatly appreciated
PROBLEM REPORT
Powerpoint version now in use: 2000 with all
service packs installed
Version the file was created in or opened in
since, if any: 2000
Windows version: xp pro, service pack 2
Other hardware involved (printer, etc):none
Description of problem:
We have a 300MB powerpoint presentation with @ 400
slides, all photos. we are having trouble on one
of our machines that is very hard to diagnose.
when powerpoint is open on this machine and the
file is open it will freeze and crash when trying
to do anything with it. also the task manager
reports @ 700MB of memory captured and in use by
powerpoint.exe.
Now when we open the file on another computer we
have no trouble and it only captures @ 340MB of
memory in the task manager.
These are identical computers with the exception
of one machine having 4 gb of ram and the other
only 2GB
These are HP xw 4400 workstations with dual core
2.1 ghz intel processors.
the performance meter shows powerpoint running
about 50% of each CPU
this machine does not freeze with every
powerpoint, but it does capture " double" the
memory of the other machines.
We also checked this file on a laptop that has a
single core processor and it captures the 340MB of
memory but its cpu goes down to 3-4% at idle with
the file open , but the dual core machines all
stay @ 50%
there are no linked images or video, every photo
is embeded.
any thoughts are greatly appreciated