Powerpoint Freezing

[StampHap]

I have an iMac Core 2 Duo computer running OS 10.4.9. Word and Excel
work just fine when I load them. When I receive an e-mail from a
friend that has a PPS attachment and I click on it PowerPoint will
open up but the first screen will either freeze with me not being able
to even move or see my mouse arrow or I get the spinning ball. I have
to force quit out of the application. The slideshow will not
continue. I can not view it. I tried even loading PowerPoint and
then opening from there and it still does the same thing. Is there
any way to correct this? It started before I updated my computer to
10.4.9. I was able to view the slideshows before.

 

[Jim Gordon MVP]

Hello,

Since installing the 10.4.9 update have you run Apple's Disk Utility
program? Try using Disk Utility to Repair Permissions and to verify the
disk.

-Jim Gordon
Mac MVP

I have an iMac Core 2 Duo computer running OS 10.4.9. Word and Excel
work just fine when I load them. When I receive an e-mail from a
friend that has a PPS attachment and I click on it PowerPoint will
open up but the first screen will either freeze with me not being able
to even move or see my mouse arrow or I get the spinning ball. I have
to force quit out of the application. The slideshow will not
continue. I can not view it. I tried even loading PowerPoint and
then opening from there and it still does the same thing. Is there
any way to correct this? It started before I updated my computer to
10.4.9. I was able to view the slideshows before.

--
Jim Gordon
Mac MVP

MVPs are not Microsoft Employees
MVP info

 

[StampHap]

Hello,

Since installing the 10.4.9 update have you run Apple's Disk Utility
program? Try using Disk Utility to Repair Permissions and to verify the
disk.

-Jim Gordon
Mac MVP



--
Jim Gordon
Mac MVP

MVPs are not Microsoft Employees
MVP infohttp://mvp.support.microsoft.com/

Yes. I always repair permissions after I add any application to my
computer. I just verified my hard drive and everything is fine there.

 

[Jim Gordon MVP]

Hi again,

Rather than drag this out let me refer you to John McGimpsey's general
troubleshooting sheet here:
http://www.mcgimpsey.com/macoffice/office/troubleshooting.html

Next, I'd suggest try trashing permissions files.

-Jim Gordon

Yes. I always repair permissions after I add any application to my
computer. I just verified my hard drive and everything is fine there.

--
Jim Gordon
Mac MVP

MVPs are not Microsoft Employees
MVP info