PowerPoint has encountered a problem and needs to close.

[Karls]

Hi,
When i open one of my ppt files, and only in this file, i always get this
message:

Microsoft PowerPoint has encountered a problem and needs to close. We are
sorry for the inconvenience.

an you help me?

Thanks

 

[Sonia]

Try opening PowerPoint, open a new blank presentation, then go to Insert Slides
from File and insert the first half of the slides in the offending presentation.
Save this to a new name (I would call it something like "firsthalf.ppt"). Close
PowerPoint, open it, open the new file. Do you get the same message? If not,
then there is probably something in the second half of the bad presentation that
is causing the problem.

You can repeat the above steps for the second half of the slides. It may be
that you can isolate the slide that is causing the problem.

 

[Karls]

Hi, thank for your help.
Wefind and isolate the slide that is causing the problem.

but why we can open this file (the old file) in this pc, and not in others?

Thanks

 

[Sonia]

What is on the slide that is causing the problem? Do you have the same version
of PowerPoint on all computers? Are you using PowerPoint 2003 on the other
computer?

 

[Karls]

Yes, in the other computer we are using PP2003.

What is on the slide that is causing the problem? Do you have the same version
of PowerPoint on all computers? Are you using PowerPoint 2003 on the other
computer?

 

[Sonia]

Have you applied Service Pack 1? Open PowerPoint 2003 and go to Help > Check
for Updates and follow the links that say Check for Updates. That will fix the
problem. It is not a problem with your presentation file. It is a problem with
PowerPoint 2003.

 

[Echo S]

Recovering a corrupt presentation
http://www.rdpslides.com/pptfaq/FAQ00108.htm

Steve, can you add something to that FAQ that says if you're using PPT 2003,
the first thing to do is apply SP-1 for Office 2003? I'll write specific
wording if you want...