Powerpoint has stopped working error message

[KevinW4]

When I close a presentation, a "Powerpoint has stopped working" message
appears.
The work is saved without problm, but PowerPoint attempts to find solution
and re-opens. Below is what I have found as potential problem.
Problem signature
Problem Event Name: APPCRASH
Application Name: POWERPNT.EXE
Application Version: 12.0.6300.5000
Application Timestamp: 47606dee
Fault Module Name: mso.dll
Fault Module Version: 12.0.6320.5000
Fault Module Timestamp: 485ae817
Exception Code: c0000005
Exception Offset: 00369016
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 2057

Extra information about the problem
LCID: 1033
Brand: Office12Crash
skulcid: 1033

I am now getting a similar situation in Word, and am therefore concerned
that corruption is spreading! Appreciate helpful responses soonest. Thanks!

 

[Echo S]

Step 1 is to run Office Diagnostics.

You're using Office 2007, right?

If you can get any of the Office applications open, go to Office Button |
<application> Options | Resources and run Office Diagnostics. If not, then
open your programs area (Add/Remove Programs or Programs and Features,
depending on your version of Windows) in the Windows Control Panel. Then
choose "Change." Opt for the repair installation.

 

[Pia Bork]

Kevin, do you have any Addins installed? Especially PDF-maker-Addins can
cause a lot of trouble. If so I would deactivate them and try if the error
occurs again.


--
Mit vielen Grüßen
Pia Bork

MVP PowerPoint
http://www.ppt-faq.de