powerpoint locks computer

[Howard]

I installed office 2003 pro about 2 months ago and havent
had any problems with it until now. Whenever I try and
open power point from the start menu or dbl click a
powerpoint file the program opens for a split second and
then the whole system locks up. Ctrl alt del doesnt work
when this happens so I have to turn the power off and
reboot. I used the office 2003 cd to repair the
installation but that didnt work so i completely
reinstalled office but that still didnt work. This is only
happening with power point. I did a full system scan with
updated virus definition just in case but it is clean. Ive
tried everthing I know to do so any suggestions would be
appreciated.
Thanks

 

[Echo S]

What has changed on your system since PPT last opened successfully,
Howard?

Here are some things to try for starters:

http://www.rdpslides.com/pptfaq/FAQ00034.htm

http://www.rdpslides.com/pptfaq/FAQ00220.htm

http://www.rdpslides.com/pptfaq/FAQ00253.htm (check especially the thing
about video drivers)

Other things to try:

Find and delete the *.PCB file on your system. This is the PPT
toolbar, and it will recreate itself when you restart PPT. Note that
you'll lose any customizations you've made to your PPT toolbars.

Find all *.PPA files on your system and rename them to *.OLD *.PPA
files are PPT addins. After renaming, see if PPT starts. If it does, you
can close PPT and re-rename <g> one *.OLD file back to *.PPA. Then
restart PPT again. If it starts okay, you can continue until you can
figure out which PPA is causing ppt to not start.

 

[Howard]

The only things that I cant thing of that have changed
since powerpoint ran successfully was I installed the
latest java development kit and i upgraded my via chipset
drivers to the version that was released yesterday. I
would roll those back but I cant find it in the device
manager to do so.

-----Original Message-----
What has changed on your system since PPT last opened successfully,
Howard?

Here are some things to try for starters:

http://www.rdpslides.com/pptfaq/FAQ00034.htm

http://www.rdpslides.com/pptfaq/FAQ00220.htm

http://www.rdpslides.com/pptfaq/FAQ00253.htm (check especially the thing
about video drivers)

Other things to try:

Find and delete the *.PCB file on your system. This is the PPT
toolbar, and it will recreate itself when you restart PPT. Note that
you'll lose any customizations you've made to your PPT toolbars.

Find all *.PPA files on your system and rename them to *.OLD *.PPA
files are PPT addins. After renaming, see if PPT starts. If it does, you
can close PPT and re-rename <g> one *.OLD file back to *.PPA. Then
restart PPT again. If it starts okay, you can continue until you can
figure out which PPA is causing ppt to not start.

--
Echo [MS PPT MVP]
http://www.echosvoice.com

I installed office 2003 pro about 2 months ago and havent
had any problems with it until now. Whenever I try and
open power point from the start menu or dbl click a
powerpoint file the program opens for a split second and
then the whole system locks up. Ctrl alt del doesnt work
when this happens so I have to turn the power off and
reboot. I used the office 2003 cd to repair the
installation but that didnt work so i completely
reinstalled office but that still didnt work. This is only
happening with power point. I did a full system scan with
updated virus definition just in case but it is clean. Ive
tried everthing I know to do so any suggestions would be
appreciated.
Thanks

.

 

[Echo S]

If you're using Windows XP, you can go back to a restore point.
Hopefully the java dvp kit and the chipset installation created them
automatically. I usually just head to Start/Help and Support and look
for the Restore Point stuff. Typing System Restore into the search box
in Help and Support will pull up a thing to "run the system restore
wizard." That will get you going if you want to give it a shot.

But you might want to try the other stuff listed in those links and info
below. The PPT problem may have nothing to do with the java kit or the
chipset.

Echo

The only things that I cant thing of that have changed
since powerpoint ran successfully was I installed the
latest java development kit and i upgraded my via chipset
drivers to the version that was released yesterday. I
would roll those back but I cant find it in the device
manager to do so.

-----Original Message-----
What has changed on your system since PPT last opened successfully,
Howard?

Here are some things to try for starters:

http://www.rdpslides.com/pptfaq/FAQ00034.htm

http://www.rdpslides.com/pptfaq/FAQ00220.htm

http://www.rdpslides.com/pptfaq/FAQ00253.htm (check especially the thing
about video drivers)

Other things to try:

Find and delete the *.PCB file on your system. This is the PPT
toolbar, and it will recreate itself when you restart PPT. Note that
you'll lose any customizations you've made to your PPT toolbars.

Find all *.PPA files on your system and rename them to *.OLD *.PPA
files are PPT addins. After renaming, see if PPT starts. If it does, you
can close PPT and re-rename <g> one *.OLD file back to *.PPA. Then
restart PPT again. If it starts okay, you can continue until you can
figure out which PPA is causing ppt to not start.

--
Echo [MS PPT MVP]
http://www.echosvoice.com

I installed office 2003 pro about 2 months ago and havent
had any problems with it until now. Whenever I try and
open power point from the start menu or dbl click a
powerpoint file the program opens for a split second and
then the whole system locks up. Ctrl alt del doesnt work
when this happens so I have to turn the power off and
reboot. I used the office 2003 cd to repair the
installation but that didnt work so i completely
reinstalled office but that still didnt work. This is only
happening with power point. I did a full system scan with
updated virus definition just in case but it is clean. Ive
tried everthing I know to do so any suggestions would be
appreciated.
Thanks

.

 

[Howard]

I cant do that b/c system restore is turned off. I was
able to roll back the chipset diver to the previous
version. I dont think the java dev kit is the prob b/c
ive used that for a long time now. I just finished doing
a complete uninstall of the suite, rebooting,
reinstalling and updating but after all that its still
freezing. About the only thing i can think of is not to
use the program. I tested my memory with memtest86 and
its ok. Any more ideas are appreciated.
Thanks

-----Original Message-----
If you're using Windows XP, you can go back to a restore point.
Hopefully the java dvp kit and the chipset installation created them
automatically. I usually just head to Start/Help and Support and look
for the Restore Point stuff. Typing System Restore into the search box
in Help and Support will pull up a thing to "run the system restore
wizard." That will get you going if you want to give it a shot.

But you might want to try the other stuff listed in those links and info
below. The PPT problem may have nothing to do with the java kit or the
chipset.

Echo

The only things that I cant thing of that have changed
since powerpoint ran successfully was I installed the
latest java development kit and i upgraded my via chipset
drivers to the version that was released yesterday. I
would roll those back but I cant find it in the device
manager to do so.

-----Original Message-----
What has changed on your system since PPT last opened successfully,
Howard?

Here are some things to try for starters:

http://www.rdpslides.com/pptfaq/FAQ00034.htm

http://www.rdpslides.com/pptfaq/FAQ00220.htm

http://www.rdpslides.com/pptfaq/FAQ00253.htm (check especially the thing
about video drivers)

Other things to try:

Find and delete the *.PCB file on your system. This is the PPT
toolbar, and it will recreate itself when you restart PPT. Note that
you'll lose any customizations you've made to your PPT toolbars.

Find all *.PPA files on your system and rename them to *.OLD *.PPA
files are PPT addins. After renaming, see if PPT

starts.
If it does, you

can close PPT and re-rename <g> one *.OLD file back to *.PPA. Then
restart PPT again. If it starts okay, you can continue until you can
figure out which PPA is causing ppt to not start.

--
Echo [MS PPT MVP]
http://www.echosvoice.com

Howard wrote:

I installed office 2003 pro about 2 months ago and havent
had any problems with it until now. Whenever I try and
open power point from the start menu or dbl click a
powerpoint file the program opens for a split second and
then the whole system locks up. Ctrl alt del doesnt work
when this happens so I have to turn the power off and
reboot. I used the office 2003 cd to repair the
installation but that didnt work so i completely
reinstalled office but that still didnt work. This

is
only

happening with power point. I did a full system scan with
updated virus definition just in case but it is

clean.
Ive

tried everthing I know to do so any suggestions

would
be

appreciated.
Thanks
.

 

[Echo S]

So did you try any of the stuff in the links and other suggestions I
gave you below?

Echo

I cant do that b/c system restore is turned off. I was
able to roll back the chipset diver to the previous
version. I dont think the java dev kit is the prob b/c
ive used that for a long time now. I just finished doing
a complete uninstall of the suite, rebooting,
reinstalling and updating but after all that its still
freezing. About the only thing i can think of is not to
use the program. I tested my memory with memtest86 and
its ok. Any more ideas are appreciated.
Thanks

-----Original Message-----
If you're using Windows XP, you can go back to a restore point.
Hopefully the java dvp kit and the chipset installation created them
automatically. I usually just head to Start/Help and Support and look
for the Restore Point stuff. Typing System Restore into the search box
in Help and Support will pull up a thing to "run the system restore
wizard." That will get you going if you want to give it a shot.

But you might want to try the other stuff listed in those links and info
below. The PPT problem may have nothing to do with the java kit or the
chipset.

Echo

The only things that I cant thing of that have changed
since powerpoint ran successfully was I installed the
latest java development kit and i upgraded my via chipset
drivers to the version that was released yesterday. I
would roll those back but I cant find it in the device
manager to do so.

-----Original Message-----
What has changed on your system since PPT last opened
successfully,
Howard?

Here are some things to try for starters:

http://www.rdpslides.com/pptfaq/FAQ00034.htm

http://www.rdpslides.com/pptfaq/FAQ00220.htm

http://www.rdpslides.com/pptfaq/FAQ00253.htm (check
especially the thing
about video drivers)

Other things to try:

Find and delete the *.PCB file on your system. This is
the PPT
toolbar, and it will recreate itself when you restart
PPT. Note that
you'll lose any customizations you've made to your PPT
toolbars.

Find all *.PPA files on your system and rename them to
*.OLD *.PPA
files are PPT addins. After renaming, see if PPT starts.
If it does, you
can close PPT and re-rename <g> one *.OLD file back to
*.PPA. Then
restart PPT again. If it starts okay, you can continue
until you can
figure out which PPA is causing ppt to not start.

--
Echo [MS PPT MVP]
http://www.echosvoice.com

Howard wrote:

I installed office 2003 pro about 2 months ago and
havent
had any problems with it until now. Whenever I try and
open power point from the start menu or dbl click a
powerpoint file the program opens for a split second
and
then the whole system locks up. Ctrl alt del doesnt
work
when this happens so I have to turn the power off and
reboot. I used the office 2003 cd to repair the
installation but that didnt work so i completely
reinstalled office but that still didnt work. This is
only
happening with power point. I did a full system scan
with
updated virus definition just in case but it is clean.
Ive
tried everthing I know to do so any suggestions would
be
appreciated.
Thanks
.

 

[Howard]

No. It started doing it with other office programs now.
After I reboot b/c the system locked it says that some
files have been truncated. Im wondering if its a problem
with my disks

-----Original Message-----
So did you try any of the stuff in the links and other suggestions I
gave you below?

Echo

I cant do that b/c system restore is turned off. I was
able to roll back the chipset diver to the previous
version. I dont think the java dev kit is the prob b/c
ive used that for a long time now. I just finished doing
a complete uninstall of the suite, rebooting,
reinstalling and updating but after all that its still
freezing. About the only thing i can think of is not to
use the program. I tested my memory with memtest86 and
its ok. Any more ideas are appreciated.
Thanks

-----Original Message-----
If you're using Windows XP, you can go back to a

restore
point.

Hopefully the java dvp kit and the chipset

installation
created them

automatically. I usually just head to Start/Help and Support and look
for the Restore Point stuff. Typing System Restore

into
the search box

in Help and Support will pull up a thing to "run the system restore
wizard." That will get you going if you want to give

it
a shot.

But you might want to try the other stuff listed in those links and info
below. The PPT problem may have nothing to do with the java kit or the
chipset.

Echo

Howard wrote:

The only things that I cant thing of that have changed
since powerpoint ran successfully was I installed the
latest java development kit and i upgraded my via chipset
drivers to the version that was released yesterday. I
would roll those back but I cant find it in the device
manager to do so.

-----Original Message-----
What has changed on your system since PPT last opened
successfully,
Howard?

Here are some things to try for starters:

http://www.rdpslides.com/pptfaq/FAQ00034.htm

http://www.rdpslides.com/pptfaq/FAQ00220.htm

http://www.rdpslides.com/pptfaq/FAQ00253.htm (check
especially the thing
about video drivers)

Other things to try:

Find and delete the *.PCB file on your system. This is
the PPT
toolbar, and it will recreate itself when you restart
PPT. Note that
you'll lose any customizations you've made to your PPT
toolbars.

Find all *.PPA files on your system and rename them to
*.OLD *.PPA
files are PPT addins. After renaming, see if PPT starts.
If it does, you
can close PPT and re-rename <g> one *.OLD file back to
*.PPA. Then
restart PPT again. If it starts okay, you can continue
until you can
figure out which PPA is causing ppt to not start.

--
Echo [MS PPT MVP]
http://www.echosvoice.com

Howard wrote:

I installed office 2003 pro about 2 months ago and
havent
had any problems with it until now. Whenever I

try
and

open power point from the start menu or dbl click a
powerpoint file the program opens for a split second
and
then the whole system locks up. Ctrl alt del doesnt
work
when this happens so I have to turn the power off and
reboot. I used the office 2003 cd to repair the
installation but that didnt work so i completely
reinstalled office but that still didnt work.

This
is

only
happening with power point. I did a full system scan
with
updated virus definition just in case but it is clean.
Ive
tried everthing I know to do so any suggestions would
be
appreciated.
Thanks
.

 

[Howard]

OK I figured it out. FYI....I reseated my memory and that
took care of it. I thought that if that was the case no
programs would work..not just a specific one.

 

[Echo S]

I would have thought the same thing, Howard. Glad to hear you got it
sorted out.