PowerPoint viewer gives corrupt file message

[Purple Shark]

A client has sent me a PowerPoint presentation (prepared by a third
party). This client has sent these many times before and, in fact, I
still had an earlier presentation sitting on my desktop which I had no
problems with.

This time, when I try to open the file, I get an error message that the
viewer can't open it because the file is corrupted. But my client can
open the file just fine AND so can a friend of mine when I forwarded
the file to her. I tried redownloading the PowerPoint viewer and that
didn't help. I tried rebooting, too, as if that would help, but of
course not.

Any suggestions? TIA.

 

[Echo S]

Try saving the file to your harddrive as opposed to opening it from within
the email application.

 

[Purple Shark]

I did save it to my desktop, I don't try opening it from the email
(didn't know I could do that)--is that what you mean?

Try saving the file to your harddrive as opposed to opening it from within
the email application.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/
PPTLive! Sept 17-20, 2006 http://www.pptlive.com

A client has sent me a PowerPoint presentation (prepared by a third
party). This client has sent these many times before and, in fact, I
still had an earlier presentation sitting on my desktop which I had no
problems with.

This time, when I try to open the file, I get an error message that the
viewer can't open it because the file is corrupted. But my client can
open the file just fine AND so can a friend of mine when I forwarded
the file to her. I tried redownloading the PowerPoint viewer and that
didn't help. I tried rebooting, too, as if that would help, but of
course not.

Any suggestions? TIA.