PowerPoint vX and OS 10.3.3 Incompatible?

P

Paul Seymour

Ever since upgrading to OS 10.3.3, I have not been able to use PowerPoint.
For the first day of this problem, I could simply not place external images
into a PowerPoint presentation without the program crashing. The next day,
this problem had evolved to where I cannot launch the program at all without
it crashing immediately.

Here is the text from the Crash Report:

Date/Time: 2004-05-26 14:52:49 -0700
OS Version: 10.3.3 (Build 7F44)
Report Version: 2

Command: Microsoft PowerPoint
Path: /Applications/Microsoft Office X/Microsoft PowerPoint
Version: ??? (???)
PID: 810
Thread: 0

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00734ff0

Thread 0 Crashed:
0 <<00000000>> 0xffff8ca4 __memcpy + 0x504
1 MCPZ.stb 0x005d6b70 0x5c59d0 + 0x111a0
2 Microsoft PowerPoint 0x010b6470 0x1008000 + 0xae470
3 Microsoft PowerPoint 0x010ba270 0x1008000 + 0xb2270
4 Microsoft PowerPoint 0x010ba8e4 0x1008000 + 0xb28e4
5 Microsoft PowerPoint 0x010b7bb0 0x1008000 + 0xafbb0
6 Microsoft PowerPoint 0x010b4128 0x1008000 + 0xac128
7 Microsoft PowerPoint 0x0104de70 0x1008000 + 0x45e70
8 Microsoft PowerPoint 0x0101b824 0x1008000 + 0x13824
9 Microsoft PowerPoint 0x0101ee48 0x1008000 + 0x16e48

PPC Thread State:
srr0: 0xffff8ca4 srr1: 0x0200d030 vrsave: 0xfff80000
cr: 0x2400244e xer: 0x20000000 lr: 0x005d6b70 ctr: 0x0001cd40
r0: 0x00000000 r1: 0xbffff600 r2: 0x9028e9e4 r3: 0x00000001
r4: 0x00734fcf r5: 0x007e3f4e r6: 0xffffffef r7: 0xffffffdf
r8: 0xffffffcf r9: 0xffffffff r10: 0x00000000 r11: 0xa02811f8
r12: 0x00735010 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0xbffffe64 r21: 0xffffffff r22: 0xbffffc20 r23: 0x00000000
r24: 0x003103f0 r25: 0x0000a000 r26: 0xbffffe54 r27: 0x00321010
r28: 0x00000000 r29: 0x00000002 r30: 0x0073afc9 r31: 0x00000002

Binary Images Description:
0x1000 - 0x9fff Microsoft PowerPoint /Applications/Microsoft
Office X/Microsoft PowerPoint
0x287000 - 0x2d29b1 CarbonLibpwpc PEF binary: CarbonLibpwpc
0x2d29c0 - 0x2eacad Apple;Carbon;Multimedia PEF binary:
Apple;Carbon;Multimedia
0x2ec1f0 - 0x2edf7b Apple;Carbon;Networking PEF binary:
Apple;Carbon;Networking
0x30fc10 - 0x30fcc2 CFMPriv_CoreFoundation PEF binary:
CFMPriv_CoreFoundation
0x30feb0 - 0x30ff65 CFMPriv_DVComponentGlue PEF binary:
CFMPriv_DVComponentGlue
0x310190 - 0x310233 CFMPriv_QuickTime PEF binary: CFMPriv_QuickTime
0x3102b0 - 0x310327 CFMPriv_System PEF binary: CFMPriv_System
0x310680 - 0x310750 CFMPriv_CarbonSound PEF binary:
CFMPriv_CarbonSound
0x3107c0 - 0x310893 CFMPriv_CommonPanels PEF binary:
CFMPriv_CommonPanels
0x310970 - 0x310a2b CFMPriv_Help PEF binary: CFMPriv_Help
0x310a30 - 0x310afa CFMPriv_HIToolbox PEF binary: CFMPriv_HIToolbox
0x310b80 - 0x310c56 CFMPriv_HTMLRendering PEF binary:
CFMPriv_HTMLRendering
0x310cd0 - 0x310da3 CFMPriv_ImageCapture PEF binary:
CFMPriv_ImageCapture
0x310e30 - 0x310f15 CFMPriv_NavigationServices PEF binary:
CFMPriv_NavigationServices
0x310f90 - 0x311066 CFMPriv_OpenScripting•MacBLib PEF binary:
CFMPriv_OpenScripting•MacBLib
0x311140 - 0x3111fe CFMPriv_Print PEF binary: CFMPriv_Print
0x311220 - 0x3112ed CFMPriv_SecurityHI PEF binary:
CFMPriv_SecurityHI
0x311370 - 0x311452 CFMPriv_SpeechRecognition PEF binary:
CFMPriv_SpeechRecognition
0x3114d0 - 0x3115a3 CFMPriv_CarbonCore PEF binary:
CFMPriv_CarbonCore
0x311620 - 0x3116f3 CFMPriv_OSServices PEF binary:
CFMPriv_OSServices
0x3117d0 - 0x311892 CFMPriv_AE PEF binary: CFMPriv_AE
0x3118a0 - 0x311965 CFMPriv_ATS PEF binary: CFMPriv_ATS
0x3119e0 - 0x311ab7 CFMPriv_ColorSync PEF binary: CFMPriv_ColorSync
0x311b40 - 0x311c23 CFMPriv_FindByContent PEF binary:
CFMPriv_FindByContent
0x311ca0 - 0x311d7a CFMPriv_HIServices PEF binary:
CFMPriv_HIServices
0x311df0 - 0x311ed0 CFMPriv_LangAnalysis PEF binary:
CFMPriv_LangAnalysis
0x311f60 - 0x312046 CFMPriv_LaunchServices PEF binary:
CFMPriv_LaunchServices
0x312120 - 0x3121f7 CFMPriv_PrintCore PEF binary: CFMPriv_PrintCore
0x312200 - 0x3122c2 CFMPriv_QD PEF binary: CFMPriv_QD
0x3123c0 - 0x3124a9 CFMPriv_SpeechSynthesis PEF binary:
CFMPriv_SpeechSynthesis
0x4e6da0 - 0x5c2925 PowerPlantZ PEF binary: PowerPlantZ
0x5c2930 - 0x5c59ce MCP RuntimeZ.DLL PEF binary: MCP RuntimeZ.DLL
0x5c59d0 - 0x6f714b MCPZ.stb PEF binary: MCPZ.stb
0x1008000 - 0x14a8731 Microsoft PowerPoint PEF binary: Microsoft
PowerPoint
0x2008000 - 0x21c8d27 Microsoft_Office_2001Z PEF binary:
Microsoft_Office_2001Z
0x880cc000 - 0x880cdfff DVComponentGlue
/System/Library/Frameworks/DVComponentGlue.framework/Versions/A/DVComponentG
lue
0x8fe00000 - 0x8fe4ffff dyld /usr/lib/dyld
0x90000000 - 0x90122fff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x90190000 - 0x9023dfff com.apple.CoreFoundation 6.3.4 (299.31)
/System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundatio
n
0x90280000 - 0x904f9fff com.apple.CoreServices.CarbonCore 10.3.3
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Carb
onCore.framework/Versions/A/CarbonCore
0x90570000 - 0x905defff com.apple.framework.IOKit 1.3.2 (???)
/System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90610000 - 0x90699fff com.apple.CoreServices.OSServices 3.0 (3.0.0)
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSSe
rvices.framework/Versions/A/OSServices
0x90700000 - 0x90700fff com.apple.CoreServices 10.3 (???)
/System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x90720000 - 0x90787fff com.apple.audio.CoreAudio 2.1.2
/System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x907f0000 - 0x907f9fff com.apple.DiskArbitration 2.0.2
/System/Library/PrivateFrameworks/DiskArbitration.framework/Versions/A/DiskA
rbitration
0x90810000 - 0x90810fff com.apple.ApplicationServices 1.0 (???)
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Applicat
ionServices
0x90910000 - 0x90983fff com.apple.DesktopServices 1.2.1
/System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/D
esktopServicesPriv
0x90d00000 - 0x90d1bfff com.apple.SystemConfiguration 1.7.1 (???)
/System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemCo
nfiguration
0x90d40000 - 0x90d40fff com.apple.Carbon 10.3 (???)
/System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x910b0000 - 0x910fffff com.apple.bom 1.2.4 (63)
/System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x912a0000 - 0x912bdfff com.apple.audio.SoundManager 3.8
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSoun
d.framework/Versions/A/CarbonSound
0x912e0000 - 0x912f7fff com.apple.LangAnalysis 1.5.4
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/LangAnalysis.framework/Versions/A/LangAnalysis
0x91320000 - 0x913defff ColorSync
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/ColorSync.framework/Versions/A/ColorSync
0x91460000 - 0x91473fff com.apple.speech.synthesis.framework 3.2
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x914a0000 - 0x91509fff com.apple.htmlrendering 1.1.2
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRender
ing.framework/Versions/A/HTMLRendering
0x91560000 - 0x91619fff com.apple.QD 3.4.63 (???)
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/QD.framework/Versions/A/QD
0x91670000 - 0x916a8fff com.apple.AE 1.3.2
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/AE.framework/Versions/A/AE
0x916e0000 - 0x91773fff com.apple.print.framework.PrintCore 3.3
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/PrintCore.framework/Versions/A/PrintCore
0x917e0000 - 0x917f0fff com.apple.speech.recognition.framework 3.3
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechReco
gnition.framework/Versions/A/SpeechRecognition
0x91810000 - 0x9182afff com.apple.openscripting 1.2.1 (???)
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScript
ing.framework/Versions/A/OpenScripting
0x91850000 - 0x91860fff com.apple.ImageCapture 2.1.0
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCaptu
re.framework/Versions/A/ImageCapture
0x91890000 - 0x9189cfff com.apple.help 1.0.1
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.frame
work/Versions/A/Help
0x918c0000 - 0x918cdfff com.apple.CommonPanels 1.2.1 (1.0)
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPane
ls.framework/Versions/A/CommonPanels
0x918f0000 - 0x9193efff com.apple.print.framework.Print 3.3
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.fram
ework/Versions/A/Print
0x91990000 - 0x9199bfff com.apple.securityhi 1.2 (90)
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI
..framework/Versions/A/SecurityHI
0x919c0000 - 0x91a33fff com.apple.NavigationServices 3.3.1
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Navigation
Services.framework/Versions/A/NavigationServices
0x91ab0000 - 0x91ac4fff libCGATS.A.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x91ae0000 - 0x91aebfff libCSync.A.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x91b10000 - 0x91b2afff libPDFRIP.A.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/CoreGraphics.framework/Versions/A/Resources/libPDFRIP.A.dylib
0x91b50000 - 0x91b5ffff libPSRIP.A.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/CoreGraphics.framework/Versions/A/Resources/libPSRIP.A.dylib
0x91b80000 - 0x91b93fff libRIP.A.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x91bb0000 - 0x91d45fff com.apple.QuickTime 6.5.1
/System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x92070000 - 0x92096fff com.apple.FindByContent 1.4 (1.2)
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/FindByContent.framework/Versions/A/FindByContent
0x920c0000 - 0x922a7fff com.apple.security 2.2 (164.1)
/System/Library/Frameworks/Security.framework/Versions/A/Security
0x92430000 - 0x92468fff com.apple.LaunchServices 10.3 (84)
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/LaunchServices.framework/Versions/A/LaunchServices
0x92740000 - 0x92777fff com.apple.CFNetwork 1.2.1 (7)
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNe
twork.framework/Versions/A/CFNetwork
0x927d0000 - 0x92b54fff com.apple.HIToolbox 1.3.2 (???)
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.
framework/Versions/A/HIToolbox
0x92d30000 - 0x92d80fff com.apple.HIServices 1.4.0 (0.0.1d1)
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/HIServices.framework/Versions/A/HIServices
0x935d0000 - 0x938a6fff com.apple.CoreGraphics 1.203.12 (???)
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/CoreGraphics.framework/Versions/A/CoreGraphics
0x939a0000 - 0x939b4fff libcups.2.dylib /usr/lib/libcups.2.dylib
0x939d0000 - 0x939d4fff libmathCommon.A.dylib
/usr/lib/system/libmathCommon.A.dylib
0x94060000 - 0x94078fff com.apple.WebServices 1.1.1 (1.1.0)
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebS
ervicesCore.framework/Versions/A/WebServicesCore
0x945b0000 - 0x945b9fff libz.1.dylib /usr/lib/libz.1.dylib
0x94610000 - 0x9462afff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x94650000 - 0x946affff com.apple.SearchKit 1.0.2
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Sear
chKit.framework/Versions/A/SearchKit
0x94b20000 - 0x94bacfff com.apple.ink.framework 1.1.1 (55.6)
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framew
ork/Versions/A/Ink
0x968d0000 - 0x969b2fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x96a20000 - 0x96ae2fff libcrypto.0.9.7.dylib
/usr/lib/libcrypto.0.9.7.dylib
0x96b40000 - 0x96b6efff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x96bf0000 - 0x96c7ffff ATS
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/ATS.framework/Versions/A/ATS
 
J

Jim Gordon MVP

Hi Paul,

Just to muck things up a bit 10.3.4 is now out. Install that, then use Disk
Utility to repair permissions. Give it another try after that.

_jim

Ever since upgrading to OS 10.3.3, I have not been able to use PowerPoint.
For the first day of this problem, I could simply not place external images
into a PowerPoint presentation without the program crashing. The next day,
this problem had evolved to where I cannot launch the program at all without
it crashing immediately.

Here is the text from the Crash Report:

Date/Time: 2004-05-26 14:52:49 -0700
OS Version: 10.3.3 (Build 7F44)
Report Version: 2

Command: Microsoft PowerPoint
Path: /Applications/Microsoft Office X/Microsoft PowerPoint
Version: ??? (???)
PID: 810
Thread: 0

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00734ff0

Thread 0 Crashed:
0 <<00000000>> 0xffff8ca4 __memcpy + 0x504
1 MCPZ.stb 0x005d6b70 0x5c59d0 + 0x111a0
2 Microsoft PowerPoint 0x010b6470 0x1008000 + 0xae470
3 Microsoft PowerPoint 0x010ba270 0x1008000 + 0xb2270
4 Microsoft PowerPoint 0x010ba8e4 0x1008000 + 0xb28e4
5 Microsoft PowerPoint 0x010b7bb0 0x1008000 + 0xafbb0
6 Microsoft PowerPoint 0x010b4128 0x1008000 + 0xac128
7 Microsoft PowerPoint 0x0104de70 0x1008000 + 0x45e70
8 Microsoft PowerPoint 0x0101b824 0x1008000 + 0x13824
9 Microsoft PowerPoint 0x0101ee48 0x1008000 + 0x16e48

PPC Thread State:
srr0: 0xffff8ca4 srr1: 0x0200d030 vrsave: 0xfff80000
cr: 0x2400244e xer: 0x20000000 lr: 0x005d6b70 ctr: 0x0001cd40
r0: 0x00000000 r1: 0xbffff600 r2: 0x9028e9e4 r3: 0x00000001
r4: 0x00734fcf r5: 0x007e3f4e r6: 0xffffffef r7: 0xffffffdf
r8: 0xffffffcf r9: 0xffffffff r10: 0x00000000 r11: 0xa02811f8
r12: 0x00735010 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0xbffffe64 r21: 0xffffffff r22: 0xbffffc20 r23: 0x00000000
r24: 0x003103f0 r25: 0x0000a000 r26: 0xbffffe54 r27: 0x00321010
r28: 0x00000000 r29: 0x00000002 r30: 0x0073afc9 r31: 0x00000002

Binary Images Description:
0x1000 - 0x9fff Microsoft PowerPoint /Applications/Microsoft
Office X/Microsoft PowerPoint
0x287000 - 0x2d29b1 CarbonLibpwpc PEF binary: CarbonLibpwpc
0x2d29c0 - 0x2eacad Apple;Carbon;Multimedia PEF binary:
Apple;Carbon;Multimedia
0x2ec1f0 - 0x2edf7b Apple;Carbon;Networking PEF binary:
Apple;Carbon;Networking
0x30fc10 - 0x30fcc2 CFMPriv_CoreFoundation PEF binary:
CFMPriv_CoreFoundation
0x30feb0 - 0x30ff65 CFMPriv_DVComponentGlue PEF binary:
CFMPriv_DVComponentGlue
0x310190 - 0x310233 CFMPriv_QuickTime PEF binary: CFMPriv_QuickTime
0x3102b0 - 0x310327 CFMPriv_System PEF binary: CFMPriv_System
0x310680 - 0x310750 CFMPriv_CarbonSound PEF binary:
CFMPriv_CarbonSound
0x3107c0 - 0x310893 CFMPriv_CommonPanels PEF binary:
CFMPriv_CommonPanels
0x310970 - 0x310a2b CFMPriv_Help PEF binary: CFMPriv_Help
0x310a30 - 0x310afa CFMPriv_HIToolbox PEF binary: CFMPriv_HIToolbox
0x310b80 - 0x310c56 CFMPriv_HTMLRendering PEF binary:
CFMPriv_HTMLRendering
0x310cd0 - 0x310da3 CFMPriv_ImageCapture PEF binary:
CFMPriv_ImageCapture
0x310e30 - 0x310f15 CFMPriv_NavigationServices PEF binary:
CFMPriv_NavigationServices
0x310f90 - 0x311066 CFMPriv_OpenScripting•MacBLib PEF binary:
CFMPriv_OpenScripting•MacBLib
0x311140 - 0x3111fe CFMPriv_Print PEF binary: CFMPriv_Print
0x311220 - 0x3112ed CFMPriv_SecurityHI PEF binary:
CFMPriv_SecurityHI
0x311370 - 0x311452 CFMPriv_SpeechRecognition PEF binary:
CFMPriv_SpeechRecognition
0x3114d0 - 0x3115a3 CFMPriv_CarbonCore PEF binary:
CFMPriv_CarbonCore
0x311620 - 0x3116f3 CFMPriv_OSServices PEF binary:
CFMPriv_OSServices
0x3117d0 - 0x311892 CFMPriv_AE PEF binary: CFMPriv_AE
0x3118a0 - 0x311965 CFMPriv_ATS PEF binary: CFMPriv_ATS
0x3119e0 - 0x311ab7 CFMPriv_ColorSync PEF binary: CFMPriv_ColorSync
0x311b40 - 0x311c23 CFMPriv_FindByContent PEF binary:
CFMPriv_FindByContent
0x311ca0 - 0x311d7a CFMPriv_HIServices PEF binary:
CFMPriv_HIServices
0x311df0 - 0x311ed0 CFMPriv_LangAnalysis PEF binary:
CFMPriv_LangAnalysis
0x311f60 - 0x312046 CFMPriv_LaunchServices PEF binary:
CFMPriv_LaunchServices
0x312120 - 0x3121f7 CFMPriv_PrintCore PEF binary: CFMPriv_PrintCore
0x312200 - 0x3122c2 CFMPriv_QD PEF binary: CFMPriv_QD
0x3123c0 - 0x3124a9 CFMPriv_SpeechSynthesis PEF binary:
CFMPriv_SpeechSynthesis
0x4e6da0 - 0x5c2925 PowerPlantZ PEF binary: PowerPlantZ
0x5c2930 - 0x5c59ce MCP RuntimeZ.DLL PEF binary: MCP RuntimeZ.DLL
0x5c59d0 - 0x6f714b MCPZ.stb PEF binary: MCPZ.stb
0x1008000 - 0x14a8731 Microsoft PowerPoint PEF binary: Microsoft
PowerPoint
0x2008000 - 0x21c8d27 Microsoft_Office_2001Z PEF binary:
Microsoft_Office_2001Z
0x880cc000 - 0x880cdfff DVComponentGlue
/System/Library/Frameworks/DVComponentGlue.framework/Versions/A/DVComponentG
lue
0x8fe00000 - 0x8fe4ffff dyld /usr/lib/dyld
0x90000000 - 0x90122fff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x90190000 - 0x9023dfff com.apple.CoreFoundation 6.3.4 (299.31)
/System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundatio
n
0x90280000 - 0x904f9fff com.apple.CoreServices.CarbonCore 10.3.3
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Carb
onCore.framework/Versions/A/CarbonCore
0x90570000 - 0x905defff com.apple.framework.IOKit 1.3.2 (???)
/System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90610000 - 0x90699fff com.apple.CoreServices.OSServices 3.0 (3.0.0)
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSSe
rvices.framework/Versions/A/OSServices
0x90700000 - 0x90700fff com.apple.CoreServices 10.3 (???)
/System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x90720000 - 0x90787fff com.apple.audio.CoreAudio 2.1.2
/System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x907f0000 - 0x907f9fff com.apple.DiskArbitration 2.0.2
/System/Library/PrivateFrameworks/DiskArbitration.framework/Versions/A/DiskA
rbitration
0x90810000 - 0x90810fff com.apple.ApplicationServices 1.0 (???)
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Applicat
ionServices
0x90910000 - 0x90983fff com.apple.DesktopServices 1.2.1
/System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/D
esktopServicesPriv
0x90d00000 - 0x90d1bfff com.apple.SystemConfiguration 1.7.1 (???)
/System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemCo
nfiguration
0x90d40000 - 0x90d40fff com.apple.Carbon 10.3 (???)
/System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x910b0000 - 0x910fffff com.apple.bom 1.2.4 (63)
/System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x912a0000 - 0x912bdfff com.apple.audio.SoundManager 3.8
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSoun
d.framework/Versions/A/CarbonSound
0x912e0000 - 0x912f7fff com.apple.LangAnalysis 1.5.4
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/LangAnalysis.framework/Versions/A/LangAnalysis
0x91320000 - 0x913defff ColorSync
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/ColorSync.framework/Versions/A/ColorSync
0x91460000 - 0x91473fff com.apple.speech.synthesis.framework 3.2
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x914a0000 - 0x91509fff com.apple.htmlrendering 1.1.2
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRender
ing.framework/Versions/A/HTMLRendering
0x91560000 - 0x91619fff com.apple.QD 3.4.63 (???)
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/QD.framework/Versions/A/QD
0x91670000 - 0x916a8fff com.apple.AE 1.3.2
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/AE.framework/Versions/A/AE
0x916e0000 - 0x91773fff com.apple.print.framework.PrintCore 3.3
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/PrintCore.framework/Versions/A/PrintCore
0x917e0000 - 0x917f0fff com.apple.speech.recognition.framework 3.3
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechReco
gnition.framework/Versions/A/SpeechRecognition
0x91810000 - 0x9182afff com.apple.openscripting 1.2.1 (???)
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScript
ing.framework/Versions/A/OpenScripting
0x91850000 - 0x91860fff com.apple.ImageCapture 2.1.0
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCaptu
re.framework/Versions/A/ImageCapture
0x91890000 - 0x9189cfff com.apple.help 1.0.1
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.frame
work/Versions/A/Help
0x918c0000 - 0x918cdfff com.apple.CommonPanels 1.2.1 (1.0)
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPane
ls.framework/Versions/A/CommonPanels
0x918f0000 - 0x9193efff com.apple.print.framework.Print 3.3
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.fram
ework/Versions/A/Print
0x91990000 - 0x9199bfff com.apple.securityhi 1.2 (90)
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI
.framework/Versions/A/SecurityHI

0x919c0000 - 0x91a33fff com.apple.NavigationServices 3.3.1
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Navigation
Services.framework/Versions/A/NavigationServices
0x91ab0000 - 0x91ac4fff libCGATS.A.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x91ae0000 - 0x91aebfff libCSync.A.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x91b10000 - 0x91b2afff libPDFRIP.A.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/CoreGraphics.framework/Versions/A/Resources/libPDFRIP.A.dylib
0x91b50000 - 0x91b5ffff libPSRIP.A.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/CoreGraphics.framework/Versions/A/Resources/libPSRIP.A.dylib
0x91b80000 - 0x91b93fff libRIP.A.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x91bb0000 - 0x91d45fff com.apple.QuickTime 6.5.1
/System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x92070000 - 0x92096fff com.apple.FindByContent 1.4 (1.2)
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/FindByContent.framework/Versions/A/FindByContent
0x920c0000 - 0x922a7fff com.apple.security 2.2 (164.1)
/System/Library/Frameworks/Security.framework/Versions/A/Security
0x92430000 - 0x92468fff com.apple.LaunchServices 10.3 (84)
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/LaunchServices.framework/Versions/A/LaunchServices
0x92740000 - 0x92777fff com.apple.CFNetwork 1.2.1 (7)
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNe
twork.framework/Versions/A/CFNetwork
0x927d0000 - 0x92b54fff com.apple.HIToolbox 1.3.2 (???)
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.
framework/Versions/A/HIToolbox
0x92d30000 - 0x92d80fff com.apple.HIServices 1.4.0 (0.0.1d1)
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/HIServices.framework/Versions/A/HIServices
0x935d0000 - 0x938a6fff com.apple.CoreGraphics 1.203.12 (???)
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/CoreGraphics.framework/Versions/A/CoreGraphics
0x939a0000 - 0x939b4fff libcups.2.dylib /usr/lib/libcups.2.dylib
0x939d0000 - 0x939d4fff libmathCommon.A.dylib
/usr/lib/system/libmathCommon.A.dylib
0x94060000 - 0x94078fff com.apple.WebServices 1.1.1 (1.1.0)
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebS
ervicesCore.framework/Versions/A/WebServicesCore
0x945b0000 - 0x945b9fff libz.1.dylib /usr/lib/libz.1.dylib
0x94610000 - 0x9462afff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x94650000 - 0x946affff com.apple.SearchKit 1.0.2
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Sear
chKit.framework/Versions/A/SearchKit
0x94b20000 - 0x94bacfff com.apple.ink.framework 1.1.1 (55.6)
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framew
ork/Versions/A/Ink
0x968d0000 - 0x969b2fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x96a20000 - 0x96ae2fff libcrypto.0.9.7.dylib
/usr/lib/libcrypto.0.9.7.dylib
0x96b40000 - 0x96b6efff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x96bf0000 - 0x96c7ffff ATS
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/ATS.framework/Versions/A/ATS
Click to expand...

--
Jim Gordon
Mac MVP

MVPs are not Microsoft Employees
MVP info
 
P

Paul Seymour

Hi Jim...

I've just updated to 10.3.4 and repaired permissions via Disk Utility. Also
did fsck -y in single user mode. No change.


-Paul
 
J

Jim Gordon MVP

Hi Again,

OK, Next thing to try is ditching the preferences.

They're located in your user Library folder in the Preferences folder.

With all office applications closed trash:
* All the Microsoft office related .plist files
* The "Microsoft" preferences folder
Then empty the trash.

Then try opening PowerPoint. It should go through it's short configuration
cycle and then hopefully everything will be OK.

If not, the next thing to do is to look for corruption (kinda like trying to
find the bad guys at WorldCom). Likely suspects: a bad font or something
wrong with HFS+ for Disk Warrior to fix.

-Jim
 
P

Paul Seymour

Hi Jim...

Okay, trashed the preferences. Also ran Disk Warrior. All problems have been
fixed. I've also tried completely reinstalling PowerPoint. However, it's
still dead in the water.


-Paul



Hi Again,

OK, Next thing to try is ditching the preferences.

They're located in your user Library folder in the Preferences folder.

With all office applications closed trash:
* All the Microsoft office related .plist files
* The "Microsoft" preferences folder
Then empty the trash.

Then try opening PowerPoint. It should go through it's short configuration
cycle and then hopefully everything will be OK.

If not, the next thing to do is to look for corruption (kinda like trying to
find the bad guys at WorldCom). Likely suspects: a bad font or something
wrong with HFS+ for Disk Warrior to fix.

-Jim

Hi Jim...

I've just updated to 10.3.4 and repaired permissions via Disk Utility. Also
did fsck -y in single user mode. No change.


-Paul




Hi Paul,

Just to muck things up a bit 10.3.4 is now out. Install that, then use Disk
Utility to repair permissions. Give it another try after that.

_jim

Quoting from "Paul Seymour" <[email protected]>, in article
BCDA5FF0.34BC%[email protected], on [DATE:

Ever since upgrading to OS 10.3.3, I have not been able to use PowerPoint.
For the first day of this problem, I could simply not place external images
into a PowerPoint presentation without the program crashing. The next day,
this problem had evolved to where I cannot launch the program at all
without
it crashing immediately.

Here is the text from the Crash Report:

Date/Time: 2004-05-26 14:52:49 -0700
OS Version: 10.3.3 (Build 7F44)
Report Version: 2

Command: Microsoft PowerPoint
Path: /Applications/Microsoft Office X/Microsoft PowerPoint
Version: ??? (???)
PID: 810
Thread: 0

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00734ff0

Thread 0 Crashed:
0 <<00000000>> 0xffff8ca4 __memcpy + 0x504
1 MCPZ.stb 0x005d6b70 0x5c59d0 + 0x111a0
2 Microsoft PowerPoint 0x010b6470 0x1008000 + 0xae470
3 Microsoft PowerPoint 0x010ba270 0x1008000 + 0xb2270
4 Microsoft PowerPoint 0x010ba8e4 0x1008000 + 0xb28e4
5 Microsoft PowerPoint 0x010b7bb0 0x1008000 + 0xafbb0
6 Microsoft PowerPoint 0x010b4128 0x1008000 + 0xac128
7 Microsoft PowerPoint 0x0104de70 0x1008000 + 0x45e70
8 Microsoft PowerPoint 0x0101b824 0x1008000 + 0x13824
9 Microsoft PowerPoint 0x0101ee48 0x1008000 + 0x16e48

PPC Thread State:
srr0: 0xffff8ca4 srr1: 0x0200d030 vrsave: 0xfff80000
cr: 0x2400244e xer: 0x20000000 lr: 0x005d6b70 ctr: 0x0001cd40
r0: 0x00000000 r1: 0xbffff600 r2: 0x9028e9e4 r3: 0x00000001
r4: 0x00734fcf r5: 0x007e3f4e r6: 0xffffffef r7: 0xffffffdf
r8: 0xffffffcf r9: 0xffffffff r10: 0x00000000 r11: 0xa02811f8
r12: 0x00735010 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0xbffffe64 r21: 0xffffffff r22: 0xbffffc20 r23: 0x00000000
r24: 0x003103f0 r25: 0x0000a000 r26: 0xbffffe54 r27: 0x00321010
r28: 0x00000000 r29: 0x00000002 r30: 0x0073afc9 r31: 0x00000002

Binary Images Description:
0x1000 - 0x9fff Microsoft PowerPoint /Applications/Microsoft
Office X/Microsoft PowerPoint
0x287000 - 0x2d29b1 CarbonLibpwpc PEF binary: CarbonLibpwpc
0x2d29c0 - 0x2eacad Apple;Carbon;Multimedia PEF binary:
Apple;Carbon;Multimedia
0x2ec1f0 - 0x2edf7b Apple;Carbon;Networking PEF binary:
Apple;Carbon;Networking
0x30fc10 - 0x30fcc2 CFMPriv_CoreFoundation PEF binary:
CFMPriv_CoreFoundation
0x30feb0 - 0x30ff65 CFMPriv_DVComponentGlue PEF binary:
CFMPriv_DVComponentGlue
0x310190 - 0x310233 CFMPriv_QuickTime PEF binary: CFMPriv_QuickTime
0x3102b0 - 0x310327 CFMPriv_System PEF binary: CFMPriv_System
0x310680 - 0x310750 CFMPriv_CarbonSound PEF binary:
CFMPriv_CarbonSound
0x3107c0 - 0x310893 CFMPriv_CommonPanels PEF binary:
CFMPriv_CommonPanels
0x310970 - 0x310a2b CFMPriv_Help PEF binary: CFMPriv_Help
0x310a30 - 0x310afa CFMPriv_HIToolbox PEF binary: CFMPriv_HIToolbox
0x310b80 - 0x310c56 CFMPriv_HTMLRendering PEF binary:
CFMPriv_HTMLRendering
0x310cd0 - 0x310da3 CFMPriv_ImageCapture PEF binary:
CFMPriv_ImageCapture
0x310e30 - 0x310f15 CFMPriv_NavigationServices PEF binary:
CFMPriv_NavigationServices
0x310f90 - 0x311066 CFMPriv_OpenScripting•MacBLib PEF binary:
CFMPriv_OpenScripting•MacBLib
0x311140 - 0x3111fe CFMPriv_Print PEF binary: CFMPriv_Print
0x311220 - 0x3112ed CFMPriv_SecurityHI PEF binary:
CFMPriv_SecurityHI
0x311370 - 0x311452 CFMPriv_SpeechRecognition PEF binary:
CFMPriv_SpeechRecognition
0x3114d0 - 0x3115a3 CFMPriv_CarbonCore PEF binary:
CFMPriv_CarbonCore
0x311620 - 0x3116f3 CFMPriv_OSServices PEF binary:
CFMPriv_OSServices
0x3117d0 - 0x311892 CFMPriv_AE PEF binary: CFMPriv_AE
0x3118a0 - 0x311965 CFMPriv_ATS PEF binary: CFMPriv_ATS
0x3119e0 - 0x311ab7 CFMPriv_ColorSync PEF binary: CFMPriv_ColorSync
0x311b40 - 0x311c23 CFMPriv_FindByContent PEF binary:
CFMPriv_FindByContent
0x311ca0 - 0x311d7a CFMPriv_HIServices PEF binary:
CFMPriv_HIServices
0x311df0 - 0x311ed0 CFMPriv_LangAnalysis PEF binary:
CFMPriv_LangAnalysis
0x311f60 - 0x312046 CFMPriv_LaunchServices PEF binary:
CFMPriv_LaunchServices
0x312120 - 0x3121f7 CFMPriv_PrintCore PEF binary: CFMPriv_PrintCore
0x312200 - 0x3122c2 CFMPriv_QD PEF binary: CFMPriv_QD
0x3123c0 - 0x3124a9 CFMPriv_SpeechSynthesis PEF binary:
CFMPriv_SpeechSynthesis
0x4e6da0 - 0x5c2925 PowerPlantZ PEF binary: PowerPlantZ
0x5c2930 - 0x5c59ce MCP RuntimeZ.DLL PEF binary: MCP RuntimeZ.DLL
0x5c59d0 - 0x6f714b MCPZ.stb PEF binary: MCPZ.stb
0x1008000 - 0x14a8731 Microsoft PowerPoint PEF binary: Microsoft
PowerPoint
0x2008000 - 0x21c8d27 Microsoft_Office_2001Z PEF binary:
Microsoft_Office_2001Z
0x880cc000 - 0x880cdfff DVComponentGlue
Click to expand...
Click to expand...
/System/Library/Frameworks/DVComponentGlue.framework/Versions/A/DVComponent>>>>
G /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundati>>>>
o /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Car>>>>
b /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSS>>>>
e /System/Library/PrivateFrameworks/DiskArbitration.framework/Versions/A/Disk>>>>
A /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Applica>>>>
t /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/>>>>
D /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemC>>>>
o /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSou>>>>
n /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewo>>>>
r /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewo>>>>
r /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewo>>>>
r /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRende>>>>
r /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewo>>>>
r /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewo>>>>
r /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewo>>>>
r /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRec>>>>
o /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScrip>>>>
t /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapt>>>>
u /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.fram>>>>
e /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPan>>>>
e /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.fra>>>>
m /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityH>>>>
I /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Navigatio>>>>
n /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewo>>>>
r /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewo>>>>
r /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewo>>>>
r /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewo>>>>
r /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewo>>>>
r /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewo>>>>
r /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewo>>>>
r /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFN>>>>
e /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox>>>>
.. /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewo>>>>
r /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewo>>>>
r /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Web>>>>
S /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Sea>>>>
r /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.frame>>>>
w /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewo>>>>
r
Click to expand...
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

Powerpoint Crashes when started 0
Powerpoint 11.3.9 quits unexpectedly, profile related 0
Problem opening Word for Mac in Imac 0
Sync Service Crash syncing to iCal 5
Excel crashes as soon as I open it? 0
Entourage 2008 DAILY calendar crashes once I hit the print button 5
Excel 2008 continuously crashing 0
Entourage having to restart 4

Top