PPT 2007 XP user having problems saving Mac 2004 design template

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Version: 2004
Operating System: Mac OS X 10.4 (Tiger)
Processor: Power PC

I created some design templates for a client and saved them as .pot files. My client, who is using PPT 2007 on Windows XP Pro says he can not save a new slide presentation he's created using these templates. He can only save as a design template.

He's also getting this error message:

Binary tags and hyperlinks on diagrams cannot be saved in PPT2007 xml file format. To preserve these items, save the presentation using PPT97-2003 file formats.

When I try to recreate it on my Mac (with PPT 2004), I can save it as a presentation with no problems. So is the problem on my end, his end, or somewhere in between, and what might the solution be? Thanks.
 

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