Pre record Text in Reply Emails

[shwekhaw]

Hi I am a customer service person. Lately I found out that I am wasting
my time typing a same thing 20 times a day. So I open a note book and
type a reply and copy paste this in email replies as I need it.

But I am wondering if there is some software out that that can make
things more efficient. What I need is a dropdown box in outlook reply
email window where you can choose different pre recorded text. For
example, choosing "Tracking Number Replay" in dropdown box will
automatically add "Tracking # is posed in your order history. Please
log in to your account to check the tracking #. You can track it at
www.ups.com...blah blah blah..."

I am sure there should be a add-on or macro that someone written for
similar purpose. Anyone know how to find it?

 

[Sue Mosher [MVP-Outlook]]

One way to handle this is by creating more Outlook signatures or, if Word is your email editor, AutoText entries.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers