If you are sure that the registry is messed up, run uninstall on Office
2000. Then download and run eraser2k.exe from the Office support site on
Microsoft. Juts make sure that any of the users documents. macros or
templates have been moved somewhere safe as eraser will zap them all.
Then do a fresh install of Office and test again.
Terry
PS Which step of the FAQ messed up the registry?
: When I said I give up, I meant trying on my own. I have tried your
: suggestions and it ended up messing up my registry. If it worked on my
other
: computer with xp, why is it not working on this computer? I uninstalled,
: reinstalled several times, closed all other applications, restarted the
: computer. Im at a lost. Thank you
:
: "TF" wrote:
:
: > So if you give up, why are you telling us? We are not interested in
helping
: > anyone that 'gives up'. Have you tried
: >
http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm ?
: >
: > --
: > Terry Farrell - Word MVP
:
: >
: > : > :I have a new computer xp, I installed my microsoft premiun office 2000
and
: > : all the other applications work, execpt for word. My error is
: > : c:\docume1\owner\locals1\temp\wer5687.diroo\appcompat.txt I give
: > up!!!!!!!
: > : (e-mail address removed)
: >
: >
: >
