Presenter Viewer Won't Start

[Germonator]

Howdy,

I use PowerPoint lots. I use Presenter View lots...that is until last week
sometime when it decided to stop working - right before my presentation!

For some reason when I run the presentation now, even though all settings
are correct for dual monitors, etc., Presenter will not start up as I expect
as usual. I suspect that a MS-OUtlook AddIn (Cisco MeetingPlace 6.1 which was
installed last WED am, and my Presenter stopped working that night!) may have
screwed the configuration file, but would that affect PowerPoint? I can't
explain it any other way.

I've tried reinstalling PowerPoint, restoring Registry, trying this and that
to no avail. Anyone got any thoughts?

Cheers, Mark

 

[NancyCho[MSFT]]

Hi there, I have a few questions..

When you say that it "stopped working", what do you mean exactly? Does the slide show view on both monitors or just one and nothing shows on the "presenter tool" monitor? More detail would be helpful on what you are seeing.

Which version of Office are you using?

Can you run Presenter Tools with a single monitor? If not, what happens?

Do you have the monitors set to mirrored or unmirrored?

Hopefully I can figure out what's going on.
Thanks!