Press F1 and Help Window is Blank (Word, Excel etc)

[Rick Southwick]

We have a unusal problem. When pressing F1 in Word, Excel, Power Point our Help Window is blank. No tool bar shows or anything of the such. The Office Assistant appears, but provides no data in the Help Window.

Please Help, we have looked at the 1033 Directory permissions, we have uninstalled and reinstalled the Office Product with no Luck..

Please reply to my e-mail address: (e-mail address removed)

Thanks in advance,

Rick Southwick
(e-mail address removed)

 

[Beth Melton]

Hi Rick,

How about the version of Word you are using and the patches you have
installed?

Also note it isn't wise these days to post your real email address. It
will only subject you to spam.

--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

We have a unusal problem. When pressing F1 in Word, Excel, Power

Point our Help Window is blank. No tool bar shows or anything of the
such. The Office Assistant appears, but provides no data in the Help
Window.

Please Help, we have looked at the 1033 Directory permissions, we

have uninstalled and reinstalled the Office Product with no Luck..