Print errors HP/Vista/Publisher 2007/Xerox

D

Donna

I am having major problems with print errors since going to Vista and Pub
2007. I already loaded the Vista driver upgrade from Xerox, who says they
have had numerous calls, and that it is Microsoft's problem.

I have no problems printing Word or Excel files.

I may get a few copies that are fine, but then start getting print errors
and (usually) offending command: image, stack:dictionary. Then it prints a
bunch of gibberish.

What to do?
 
M

Mary Sauer

Are you using printer fonts? Do you get the same results if you disable the
printer fonts and use the application fonts.
What is the exact error?
 
D

Donna

Same results. It starts to print part of the pictures, then turns to pages
of gibberish.

ERROR: ioerror
OFFENDING COMMAND: image
STACK:
-dictionary-
[0.761905. 0.0 -1.07143 -2117.16 2274.31 ]
 
M

Mary Sauer

Some articles
http://www.cryer.co.uk/brian/mswinswdev/msdev_errorioerrorps.htm
http://www.prepressure.com/postscript/troubleshooting/errors/image
http://www.acrobatusers.com/forums/ask_an_expert/questions/view/1682/

--
Mary Sauer MSFT MVP
http://office.microsoft.com/


Donna said:
Same results. It starts to print part of the pictures, then turns to pages
of gibberish.

ERROR: ioerror
OFFENDING COMMAND: image
STACK:
-dictionary-
[0.761905. 0.0 -1.07143 -2117.16 2274.31 ]



Mary Sauer said:
Are you using printer fonts? Do you get the same results if you disable the
printer fonts and use the application fonts.
What is the exact error?

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com
 

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